The Business of AI
AI is our Business. Looking at how businesses are using AI to build services and tools, transforming organisations and delighting consumers. We explore the different types of businesses that are emerging and find out how they are using AI technology. UKAI is the trade association for AI businesses in the UK. The show is hosted Tim Flagg, AI entrepreneur and chief executive of UKAI. Featuring business leaders, policymakers, authors, politicians and entrepreneurs. Join us to learn how to build your AI business.
The Business of AI
34. Missed Calls to Booked Revenue: An SME’s AI Playbook with The AI Pros
In this episode of The Business of AI Podcast, Tim Flagg talks with Mark Pratt (Founder, The AI Pros) about shipping real outcomes: from capturing missed calls with a cloned-voice AI receptionist to auto-booking viewings straight into the CRM.
What we cover:
-The “start with why” framework for scoping AI work that actually pays back
-Case study: estate agency replacing overflow call centres with voice AI
-Plug-and-play orchestration: LLMs + automation tools + lightweight web apps
-Proving value in 30 days: baselines, KPIs, and exec-friendly ROI
-How to scale wins without rebuilding your entire tech stack
#UKAI #BusinessOfAI #SMB #VoiceAI #AgenticAI #Automation #CRM #MarketingOps #SalesOps #Productivity #ROI
AI is our Business.
UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co