The Business of AI
AI is our Business. Looking at how businesses are using AI to build services and tools, transforming organisations and delighting consumers. We explore the different types of businesses that are emerging and find out how they are using AI technology. UKAI is the trade association for AI businesses in the UK. The show is hosted Tim Flagg, AI entrepreneur and chief executive of UKAI. Featuring business leaders, policymakers, authors, politicians and entrepreneurs. Join us to learn how to build your AI business.
The Business of AI
60. The AI Adoption Myth: Why Access Isn’t Impact - Louise Moody from Atheni.ai
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If AI is so powerful, why are most companies seeing almost no real productivity gains? This episode exposes the uncomfortable truth: giving employees access to tools like ChatGPT or Copilot doesn’t transform a business, it just speeds up existing habits. The real value comes from redesigning workflows, developing role-specific use cases, and teaching people how to apply judgment and creativity alongside AI. Atheni.ai positions itself at this “last mile” of adoption, helping organisations move from superficial use to genuine operational change through hands-on support and a scalable “personal AI coach” that guides employees in real time.
In this special 'Women of AI' episode, the conversation also challenges who gets to lead in this space. A communications executive turned founder, Louise launched her AI company in her 50s, arguing that experience, systems thinking, and communication skills, not just technical credentials, are what businesses actually need to deploy AI successfully. Her story highlights both the barriers women still face in funding and credibility, and the opportunity AI creates to lower entry barriers, empower new kinds of leaders, and bring more diverse voices into shaping how the technology is used.
AI is our Business.
UKAI is the Trade Association for AI businesses across the UK. Join us, ukai.co