The Business of AI

Why AI Leadership Must Value Humans with Jenny Garrett [093]

UKAI - The Trade Association for AI businesses across the UK Episode 93

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0:00 | 19:07

AI’s biggest opportunity is not simply cutting costs or accelerating output. It is improving people’s lives without leaving anyone behind. Jenny Garrett argues that leaders need to move beyond narrow productivity metrics and ask who benefits, who is excluded, and how AI can augment human potential. Drawing on examples in healthcare, education, refugee support and digital inclusion, she shows how equitable AI can shift the conversation from fear to practical, positive impact.

A leadership coach and entrepreneur, Jenny also highlights why women and underrepresented groups must help shape AI rather than remain outside the room. Bias compounds across gender, age, ethnicity and neurodiversity, making representation in data, design and decision-making commercially and socially critical. Her message to leaders is direct: treat inclusion as an implementation priority, build communities that support diverse talent, and measure AI transformation by the human value it creates.

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