The Disruptors

Why Digital Transformation Fails After Launch (And How to Get the Real ROI) | The Disruptors #8

The Disruptors Season 1 Episode 8

In Episode 8 of The Disruptors, Ritesh Shah and Julian Wallis dig into the most overlooked phase of digital transformation: what happens after go-live. This is the Dominate Phase of the 4DCX Framework® — where systems either become compounding assets… or turn into stale, expensive liabilities.

This episode is your blueprint for shifting mindsets, setting strong foundations, and unlocking continuous ROI from your digital platforms.

Topics Covered:
00:00:00 – The Trap of ‘Launch and Leave’
Why most businesses stop improving after go-live

00:01:05 – What the Dominate Phase Actually Looks Like
The compounding benefits of ongoing delivery

00:02:17 – Cultural Change is Bigger Than Feature Sets
Why continuous transformation starts with mindset, not code

00:03:51 – Foundations Matter
What happens when you get the architecture wrong early

00:05:25 – Not a SaaS Startup? Stop Acting Like One
Why B2B businesses need a different playbook

00:07:29 – From MVP to Edge Factor
Turning systems into long-term strategic assets

00:10:02 – Microservices vs Monolith Debate
Why it’s not about theory, it’s about scalability

00:12:21 – Avoiding Groundhog Launches
Breaking the cycle of stalled, siloed tech investments

00:14:25 – Digital = Operational Engine
Why you need one core system powering all user experiences

00:17:20 – The Cost of a Bad Launch
What happens when 5,000 users have a terrible first impression

00:21:01 – Planning for Scale, Not Hype
How to think 10 years ahead while building for today

00:26:34 – Transformation is a Lifestyle
Tech isn’t the win. Impact is.

00:30:29 – What ‘Digital ROI’ Actually Looks Like
And why most businesses miss it

00:33:04 – You’re Not Just Building Software
You’re building competitive advantage

If you’re not evolving your system, you’re devaluing your business.

Learn More / Resources:
Visit our Learning Centre at
https://intuji.com/learning-centre/ for more resources on PSV Thinking®, digital transformation, and enterprise growth.

Connect With Us:
The Disruptors LinkedIn: (
https://www.linkedin.com/company/the-disruptors-official)
Intuji LinkedIn: (
https://www.linkedin.com/company/intuji)
Intuji Website: (
https://intuji.com/)

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