The Marketing Voicenote

Increase your client retention

Gemma Clifton Season 1 Episode 8

Client retention is so key and such an important factor when trying to build a fitness brand or a sports facility or a gym or anything like that. So trying to increase that is really, really crucial to many business owners. But how do we do that effectively? And the key way to do that is with the onboarding client experience and sort of making sure that your client journey or your customer journey is really enhanced to make that happen.