I Built a Telehealth Company: Here Are the Industry’s Secrets

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https://www.shamelesscare.com/

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https://shamelesscare.com/podcast/

I founded a successful telehealth company, and I’m a strong believer in telehealth as a model of care. It has expanded access, improved convenience, and helped a lot of people. But there are also aspects of the industry that I find predictable, yet disappointing.

In this episode, we pull back the curtain on how telehealth actually works. We talk about why telehealth companies advertise the way they do, how pricing decisions are made, and why subscriptions are often the product being sold, sometimes just as much as the medication itself.

Most people interact with telehealth through well-known brands like BlueChew, Hims, Hers, Ro, Roman, Wisp, and Nurx. While these platforms differ, they share common business incentives that shape how telehealth is marketed, priced, and ultimately delivered to patients.

This isn’t an attack on telehealth. It’s an honest, insider conversation about incentives, business models, and where patient care can quietly take a back seat to growth and convenience.

If you’re looking for a frank, open discussion about modern healthcare, telemedicine, and what patients are rarely told, this is it.