SPEAKER_00 0:28

Hello Jogle and happy home date. Citywide does not offer a few services. We offer a full facility solutions. From floor care to janitorial to pressure washing, lighting, handyman, disinfection. You are a one stop asset to every commercial building you serve. But here's the key. If the client doesn't know this, then it doesn't exist. Many clients only think of you for what you originally started doing. Education is part of your role. Selling services isn't about pushing, it's about helping. When you notice a dirty parking lot, warm floors, broken tile, poor lighting, a bad odor, that is an opportunity to serve, not a problem to ignore. Use the two questions just as written and hand your client the two-page bifold insert with the 20 plus facility maintenance solutions. Your job isn't to sell, your job is to inform and offer solutions. When budgets reset in January, guess who they call? The one who planted the seed in December. Be that person. Every time you walk a building, you are walking through an opportunity. An opportunity to help. An opportunity to improve. An opportunity to expand the relationship. You don't need to memorize 20 plus services. Just remember one goal. Be their first call for everything in their facility. If you do that consistently, the sales will take care of themselves. Have a tremendous rest of the week.