Behind The Chain
I've spent the last decade as a headhunter, partnering with some of the world’s largest and most influential companies & brands, I've had a front-row seat to the mechanics behind how businesses are built—from their leadership structures and talent strategies to their operational models and cultural DNA.
What’s always fascinated me is that while every company might aim for growth and innovation, how they get there varies dramatically depending on the industry they’re in. The way a cutting-edge eCommerce brand scales is worlds apart from how a legacy Logistics provider evolves or how a high-street Retail giant adapts to digital transformation. These intricacies are often overlooked, yet they shape the way industries function, grow, and impact the wider world.
Through countless conversations with Founders, Executives, and hiring managers, I began to see patterns—and differences—that sparked a deeper curiosity: What makes each of these arenas tick? What challenges do they face behind the scenes? How do the people at the helm make decisions that ripple across the economy, employment, and society at large?
That’s why I launched Behind the Chain.
This podcast is a place where we unpack the business models, leadership mindsets, and industry dynamics that define different sectors—from eCommerce to healthcare, manufacturing to fintech, and beyond. I sit down with the operators, thinkers, and builders who are in the trenches, bringing their stories to light so we can better understand how industries really work behind the chain of command, decisions, and outcomes.
It’s part curiosity, part professional obsession—and 100% driven by a desire to uncover the layers of business that often go unseen.
Whether you're a Founder, CEO, aspiring Execuitive OR simply fascinated by the architecture of business, Behind the Chain offers a rare lens into what it really takes to build and scale in today’s ever-changing landscape.
Behind The Chain
Leading a System the Country Relies on - Insights from Royal Mail CEO: Alistair Cochrane
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For the first time ever, the Behind The Chain podcast team took production on-site to one of the most advanced logistics facilities in the UK — Royal Mail's Midlands Super Hub.
Episode #22 has a very special guest in Alistair Cochrane, CEO of Royal Mail, giving us unprecedented access behind-the-scenes of a facility that processes millions of parcels through a vast network of automation, cutting-edge robotics, and industry-leading infrastructure.
Join us as we explore how innovation, new generation technology, and leadership are transforming one of Britain's most iconic organisations, revealing what it really takes to keep the nation moving.
This isn't just a podcast episode — it's a rare look inside the engine room of modern UK logistics.
Joey & Alistair delve into the topics of:
• Running the most renowned delivery service in the country
• Aligning frontline reality with executive decisions
• Modernising legacy infrastructure without breaking trust
• The mission & future at Royal Mail
Listeners will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce.
Listen & Enjoy.
Subscribe to our Youtube Channel where you can catch the live episode - www.youtube.com/@BehindTheChain-Podcast
Sponsors:
If you are a Logistics Technology Company or Major eCommerce Fashion Brand. Let's talk - joey.luttrull@edgewellsupplychain.com