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Behind The Chain
I've spent the last decade as a headhunter, partnering with some of the world’s largest and most influential companies & brands, I've had a front-row seat to the mechanics behind how businesses are built—from their leadership structures and talent strategies to their operational models and cultural DNA.
What’s always fascinated me is that while every company might aim for growth and innovation, how they get there varies dramatically depending on the industry they’re in. The way a cutting-edge eCommerce brand scales is worlds apart from how a legacy Logistics provider evolves or how a high-street Retail giant adapts to digital transformation. These intricacies are often overlooked, yet they shape the way industries function, grow, and impact the wider world.
Through countless conversations with Founders, Executives, and hiring managers, I began to see patterns—and differences—that sparked a deeper curiosity: What makes each of these arenas tick? What challenges do they face behind the scenes? How do the people at the helm make decisions that ripple across the economy, employment, and society at large?
That’s why I launched Behind the Chain.
This podcast is a place where we unpack the business models, leadership mindsets, and industry dynamics that define different sectors—from eCommerce to healthcare, manufacturing to fintech, and beyond. I sit down with the operators, thinkers, and builders who are in the trenches, bringing their stories to light so we can better understand how industries really work behind the chain of command, decisions, and outcomes.
It’s part curiosity, part professional obsession—and 100% driven by a desire to uncover the layers of business that often go unseen.
Whether you're a Founder, CEO, aspiring Execuitive OR simply fascinated by the architecture of business, Behind the Chain offers a rare lens into what it really takes to build and scale in today’s ever-changing landscape.
Episodes
21 episodes
The Operational Transition from 3PL to 4PL with CEO & Podcast Host: Sarah Garvin
Join us on Behind The Chain for episode #21, with Special Guest - Sarah Garvin, CEO at Opstrive & Smart Logistix! In this latest episode, Joey sits down with Sarah to discuss how her companies offer the full service logistics s...
Leading an Independent Clothing Brand Around the World, with Company Manager: Ash Hall
Join us on Behind The Chain for our monthly Brand episode #20, with Special Guest - Ash Hall, Company Manager of Drop Dead Clothing! In this latest episode, Joey sits down with Ash to discuss the identity of Drop Dead Clothing, a r...
Building Scalable Systems That Unlock Serious Global Growth, with COO - Dane Pearce
Join us on Behind The Chain for episode #19, with Special Guest - Dane Pearce, Chief Operating Officer of The Launch Pad Group! In this latest episode, Joey talks with Dane on how The Launch Pad Group operate across their UK, US an...
Achieving the Best-in-Class Results, Global Returns E-commerce Expert: Giorgio Vitale
Join us on Behind The Chain for episode #18, with Special Guest - Giorgio Vitale, Co-Founder & CRO of Back.Tech! In this exclusive episode, Joey explores the world of reverse logistics with Giorgio. He enlightens us on how he s...
Market Leading Transparency for Major eCommerce Brands, with CEO: Stuart Hill
Join us on Behind The Chain for episode #17, with a very Special Guest, Stuart Hill the Founder of Trakii and Asset Guard! He started his CEO Journey in 2012 at wnDirect, then went onto lead FARTECH as SVP and demonstrated remarkab...
Fulfilment has a New Founder - Make Space for: Joe Kaye
Join us on Behind The Chain for episode #16, with Special Guest Joe Kaye, Founder of Arlo Fulfilment! Joe takes us into the world of fulfilment Logistics, sharing how he started up Arlo Fulfilment and how the company continues to e...
How an Ocean Freight & Supply Chain Consultancy Founder Thinks, with Keith Gaskin
Join us on Behind The Chain for episode #15, with Special Guest Keith Gaskin, Founder & Owner of ShiftX! Keith's career is a demonstration of excellence to anyone working their way to the top in Logistics, from his early days h...
Luxury Global Delivery Solutions, Like You’ve Never Seen: Mitul Shah
Join us on Behind The Chain for episode #14, with Special Guest Mitul Shah, Ex Leader at Harrods! Recently departed his role as an accomplished General Manager of luxury and white-glove delivery operations at Harrods, recognised fo...
New Technology Within Returns, with the VP of Reveni: Andy Meeson
Join us on Behind The Chain for episode #13, with Special Guest Andy Meeson, Vice President of Reveni! He's building the future of post-purchase commerce at Reveni, where outbound, returns, refunds, and customs operate as one seaml...
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How a Freight Forwarding Founder Now Thinks as a Serial Investor & Board Advisor: David Emerson
Join us on Behind The Chain for episode #12, with Special Guest David Emerson, now Investor & Board Advisor, and ex Owner, SVP & CCO of SEKO Logistics! Just when he thought he'd seen it all - David's story is a Logistics ma...
A Rising Star in the World of eCommerce: Fran Gresswell
Join us on Behind The Chain for episode #11, with Special Guest Fran Gresswell, the Founder of Riviera Iced Tea! This is a brand on the horizon - Fran's story is jam packed, with how Riviera came to be and the product characteristi...
Control the Tech Stack, Control the Scale - CEO of Sprint Logistics:
Join us on Behind The Chain for episode #10, with Special Guest Aizad Hussain, the CEO of Sprint Logistics! Your ears will be fully emerged for this one - Aizad's story is one of true high's & low's, and how he's captained his ...
Teamwear that Moves the Customer: Greg Tattersall
Join us on Behind The Chain for episode #9, as Greg Tattersall from Icon Sports, shares his journey of start-up in the garage to a fully fledged operations site shipping high volumes every week - he covers things like sales expert...
How Global Executives Win International Business: Paul Scratchley
Join us on Behind the Chain for episode #8, as Paul Scratchley from OCS Worldwide, tells us how to overcome international barriers experienced by retailers when cross border shipping and for returns, and the lasting impact of brexit an...
Showcasing First-Hand Delivery Strategy for Ecommerce Business Success: Hannah Porter
Behind the Chain, brings to you episode #7 on delivery strategy expertise, and when done right, how it can transform eCommerce business - with Hannah Porter, from Warrant Group.Joey & Hannah discuss the following:• A Decade in D...
Consulting Expertise & Partnerships Within the 3PL E-commerce Landscape: Phil Rees
In this episode of Behind the Chain, we’re joined by Phil Rees, a leading expert in the 3PL and eCommerce fulfillment space and the key voice of Shipmax Ltd.Joey & Phil discuss the following:This episode explores the evolving wo...
3PL Growth with Claire Prance: Is Your Supply Chain Built for Success or Just Holding On?
Join us on Behind the Chain as Claire Prance, supply chain expert at Uniserve, shares insights on building a 3PL strategy that drives growth—not just survival. We explore common pitfalls, practical strategies, and real-world examples t...
Driving Enterprise Sales Across Continents: Laetitia Arfi
In this episode, we sit down with Laetitia Arfi, newly appointed Chief of Sales at Asendia, to explore her journey in cross-border enterprise sales. Laetitia shares insights from her career selling into some of the world’s biggest...
The Fulfilment Playbook: Hacks you can't ignore
He built his reputation in the fast-moving world of eCommerce fulfilment, first as the Founder of Parcel Station, then rising to become Business Development Director at Whistl, one of the UK’s leading delivery management companies. With over 15...
"Beyond Borders: Scaling a Global Vision"
A podcast exploring how bold ideas, strong infrastructure, and local insight come together to power global scale within eCommerce.In this episode, I sit down with Chris Ziomek, a key voice in cross-border commerce, to unpac...
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What it Really Takes: The Pains of Building a £2 Billion Company
He started his CEO Journey in the iconic year of 2008 [The Great Financial Crash], then went onto lead DPD to £100m in organic growth YOY as well as discovering the well renowned DPD App which revolutionaised and drastically changed the UK's co...
