What One Thing?

One business. One lesson. Every week.

Real businesses. Real stories. Real-time.

What One Thing? is the straight-talking weekly podcast for growing UK businesses with a team who are on the move — building, scaling, and figuring it out as they go.

Join co-hosts Hayley Baxter (Corbar Accounting) and Phil Davenport (Affirm IT) as they chat with fellow business owners and share their own lessons from the journey — the things they wish they'd known, the wins, the wobbles, and the one thing that made the biggest difference.

Each episode is 15–25 minutes of real-world insight, a few laughs, and practical takeaways to help you grow a better business — without the fluff.

🎙️ Expect:

Honest interviews with business owners on the grow
Topic episodes on key business challenges
Straight answers, no jargon
One clear lesson, every week

👀 Also on YouTube — because yes, it’s filmed too.
📍 Based in Derbyshire, speaking to businesses across the UK.

New episodes every week — follow to catch the next one.

All Episodes

What One Thing?

Are You the Bottleneck in Your Business? How to Build a Team That Thrives | What One Thing with Dawn Baxter

October 30, 2025 • Phil Davenport and Hayley Baxter

If your business can’t run without you, this episode is a must-listen.
Phil Davenport (Affirm IT Services) and Hayley Baxter (Corbar Accounting) chat with Dawn Baxter, award-winning marketing agency owner, about the reality of burnout, over-delegation, and how to create frameworks that actually work.

💬 In this episode:

Why so many business owners become their own bottlenecks
How to empower your team without losing control
The mindset shift that separates surviving from scaling
Real-world advice from Phil and Hayley on IT, finance, and people systems

Perfect for small business owners, entrepreneurs, and leaders who want to grow sustainably — and keep their sanity in the process.

About Dawn

Dawn Baxter is a Social Media and selling guru. Multi Business owner including Beyond the Dawn Digital LTD a full house digital marketing brand & agency. Dawn is passionate about helping female entrepreneurs build sustainable brands, community and sales using social media as a connection tool.
A leading UK female entrepreneur in digital business systems and strategy, social media, sales and audience growth. Dawn successfully builds digital business models that increase income, and can be actioned both remotely and around the important things in your life, like children, friends and loved ones.
Dawn has had careers in sales, customer service, buying & merchandising sector and corporate retail within some of the biggest luxury brands in the UK
In 2020 her offers of coaching and training in all areas to service and product based businesses alike helped self employed and SME's to navigate through the Covid Crisis and get their offerings in the digital space. Many made more income than with their previous business model.
She has a passion to support small business and the entrepreneurial spirit and inspire people to try the careers that can make them truly happy. Dawn believes in personal growth and has put herself through numerous trainings in graphic design, digital marketing, Coaching and Positive Psychology to be able to pursue her dreams and is always constantly learning and upscaling. She is warm and inclusive and wants to make the world a pretty place.

Links: https://www.instagram.com/dawnbaxterofficial/

What One Thing Podcast – with Phil & Hayley

Each week, business owners share the one thing that made the biggest difference in their business journey — and hosts Phil (Affirm IT Services) and Hayley (Corbar Accounting) dive into the lessons, laughs, and lightbulb moments along the way.

If you’re a UK business owner looking for real stories and practical insights on growth, leadership, IT, and finance — this is the podcast for you!

Connect with the hosts

Phil Davenport | Affirm IT Services
LinkedIn
https://affirmit.co.uk/

Hayley Baxter | Corbar Accounting
LinkedIn
https://corbar.uk/

Follow What One Thing

Listen & watch on: https://www.pod.whatonething.uk/
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