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What One Thing?
One business. One lesson. Every week.
Real businesses. Real stories. Real-time.
What One Thing? is the straight-talking weekly podcast for growing UK businesses with a team who are on the move — building, scaling, and figuring it out as they go.
Join co-hosts Hayley Baxter (Corbar Accounting) and Phil Davenport (Affirm IT) as they chat with fellow business owners and share their own lessons from the journey — the things they wish they'd known, the wins, the wobbles, and the one thing that made the biggest difference.
Each episode is 15–25 minutes of real-world insight, a few laughs, and practical takeaways to help you grow a better business — without the fluff.
🎙️ Expect:
- Honest interviews with business owners on the grow
- Topic episodes on key business challenges
- Straight answers, no jargon
- One clear lesson, every week
👀 Also on YouTube — because yes, it’s filmed too.
📍 Based in Derbyshire, speaking to businesses across the UK.
New episodes every week — follow to catch the next one.
What One Thing?
“Bums on Seats” Hiring: How Small Businesses Can Recruit & Keep the Right People
Traditional recruitment is broken – especially for small businesses. In this episode of What One Thing, hosts Hayley Baxter (Corbar Accounting) and Phil Davenport (Affirm IT Services) talk with Rebecca Morris from Benchmark Recruit about why “bums on seats” hiring is costing businesses far more than they realise.
They dig into:
- How commission-led recruitment encourages poaching and churn
- Why values-led hiring matters so much for small businesses with small teams
- The real cost of getting recruitment wrong (beyond the invoice)
- What a good induction process should look like from day one
- How AI and automation are changing recruitment – and why human relationships still win
Hayley brings the financial and commercial angle – looking at the true cost of a bad hire and why cheap routes like job boards aren’t always cheaper in the long run. Phil adds the IT and systems perspective – from having laptops and tech ready on day one to using tools properly without losing the human touch.
If you’re a business owner in the UK with a growing team and you want to recruit better and keep great people longer, this one’s for you.
👉 Listen, follow, and share with another business owner who’s about to make their next hire.
What One Thing Podcast – with Phil & Hayley
Each week, business owners share the one thing that made the biggest difference in their business journey — and hosts Phil (Affirm IT Services) and Hayley (Corbar Accounting) dive into the lessons, laughs, and lightbulb moments along the way.
If you’re a UK business owner looking for real stories and practical insights on growth, leadership, IT, and finance — this is the podcast for you!
Connect with the hosts
Phil Davenport | Affirm IT Services
LinkedIn
https://affirmit.co.uk/
Hayley Baxter | Corbar Accounting
LinkedIn
https://corbar.uk/
Follow What One Thing
Listen & watch on: https://www.pod.whatonething.uk/
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#UKBusinessPodcast, #SmallBusinessGrowth, #BusinessLessons, #EastMidlandsBusiness