Episode 6: Serving Up Sando Shack: From Pandemic Pivot to St. Louis Favorite

On this episode of What’s New in the Lou with Alexis Zotos, she sits down with Amy Guo, co-owner of Sando Shack, the Japanese-inspired sandwich shop that’s been winning hearts (and appetites) across St. Louis.

After a successful opening at their new Maplewood location, Amy and her team were hit with a restaurant owner’s nightmare, a broken AC unit in the middle of a sweltering summer heatwave. But if there’s one thing Sando Shack knows how to do, it’s pivot.

Born out of a pandemic pivot, Sando Shack has built a loyal following for their sandwiches stuffed with golden katsu chicken, pork, and creative seasonal fillings. In our conversation, Amy shares how they’ve navigated challenges, the secret to their signature sandos, and why connecting with their customers has been just as important as perfecting their recipes.

Follow along on social media for the immediate update on their re-opening: https://www.instagram.com/sandoshackstl/