Hands-off Hospitality
Hands-Off Hospitality is the podcast where unforgettable client experiences are powered by invisible systems that run quietly in the background—so you can impress, automate, and breathe. Hosted by Angela Tan of The Systems Rx (www.thesystemsrx.com), it’s your behind-the-scenes look at seamless, high-touch systems that elevate your brand without burning you out.
Want support building systems like these in your own business? Come join The Systems Pharmacy, a cozy corner for business owners who want calm, consistent support setting up high-touch systems that take care of your clients and your capacity: https://thesystemsrx.thrivecart.com/the-systems-pharmacy-membership/
Hands-off Hospitality
Episode 6: The Email Mistake Tanking Your Show-Up Rates
If you’ve ever planned a webinar, summit, or live workshop only to be disappointed by how few people actually showed up… I want you to know the problem probably isn’t your event.
In this episode of Hands-Off Hospitality, I’m breaking down the real culprit: inbox confusion.
Here’s what I cover:
- The most common email mistake I see that quietly kills show-up rates.
- Why inbox confusion erodes trust and makes subscribers tune out.
- How a simple segmentation tweak can change the entire client experience.
- My “Systems Script” for tagging and excluding the right people—so your emails feel personalized and your audience actually shows up.
Think of it like putting a wristband on your attendees. Once they’ve registered, they shouldn’t be asked to register again—they should be nurtured, reminded, and hyped up to attend live.
By the end of this episode, you’ll know exactly how to adjust your email segmentation so your messages build trust, increase show-up rates, and keep your audience excited about your event.
Links & Resources
- Learn more about The Systems Pharmacy.
- Subscribe to the podcast so you never miss a new Systems Script you can put into practice right away.
If you enjoyed this episode, be sure to subscribe so you never miss a new one — and if you’re feeling generous, I’d love it if you left a quick rating and review. It helps more folks find the show (and makes my day)!
Connect with Angela:
- Website: thesystemsrx.com
- Instagram: @thesystemsrx
- Threads: @thesystemsrx