AddressTheHarm®️
The voices that Britain's institutions work hardest to silence finally have a platform. From Home Office failures to police cover-ups, survivors have become unwilling experts in institutional failure. They know what went wrong, why it keeps happening, and how to stop it. But institutions rarely ask them.
On Address The Harm, we do.
Every episode, we centre the voices of those who've experienced institutional harm across multiple sectors - NHS healthcare, social care, safeguarding services, police, family courts, and beyond. These aren't just stories of what went wrong. They're blueprints for what could go right.
Our guests share their insights from experiencing these systems from all sides - as service users, employees, and advocates. They reveal the devastating pattern of institutional self-investigation that re-traumatises survivors while protecting organisational reputation.
Because when institutions finally listen to those they've failed, that's when real accountability becomes possible.
AddressTheHarm®️
Latest Episodes
Season round up: victories, setbacks and the fight ahead
Welcome to the Address The Harm® season round up, where we reflect on the landmark progress achieved by our guests and the ongoing battles for institutional accountability across Britain's publicly funded institutions.Since recording our...
Speaking truth about violence against women and girls cost everything (Maggie Oliver)
Episode descriptionMaggie Oliver is a former Greater Manchester Police detective who became one of Britain’s most important whistleblowers by exposing institutional failures to protect children from sexual exploitation.She...
31 years fighting for truth after the Chinook crash (Dr Susan Phoenix)
Episode descriptionDr Susan Phoenix is an unconventional psychologist who has transformed profound personal loss into a lifelong mission to help others navigate grief and institutional betrayal.On 2nd June 1994, Susan’s husba...
When every system fails the vulnerable (Helen Newick)
Episode descriptionHelen experienced institutional harm across multiple sectors - NHS healthcare, social care, safeguarding services, and employment systems. Her journey through every agency, regulator and ombudsman r...
Silenced by the system: a Met Police whistleblower’s story (Issy Vine)
Episode descriptionIssy Vine is a former Metropolitan Police 999 call handler turned campaigner for institutional accountability and violence against women and girls prevention. After five years working in the Met, Issy left the f...