Home Services Success Stories
The Home Services Success Stories: Real Stories. Real Businesses. Real Growth.
Every home service business has a story — and we’re here to tell it.
The Home Services Success Stories Podcast features conversations with real Peakzi partners and clients across the trades: HVAC, plumbing, electrical, roofing, and beyond. Each episode spotlights an entrepreneur or service leader who’s built something remarkable — sharing how they started, what drives their business, and the lessons learned along the way.
From building teams to scaling operations and embracing AI-driven marketing, our guests talk candidly about what’s working, what’s changing, and how Peakzi helps them grow, hire smarter, and show up stronger in AI search.
It’s not just another business podcast — it’s authentic storytelling from the people keeping homes and communities running every day.
Brought to you by Peakzi — helping home service companies grow through AI marketing, visibility, operations, and recruiting solutions.
Episodes
54 episodes
How Elmer's Builds Trust Through Customer First Service
Peakzi Podcast: You can do everything “right” internally and still miss what the market is saying about you. That gap between what you think customers experience and what they actually post online is where reputation, growth, and referrals are ...
How A Family-Owned HVAC Brand Wins With Transparency
Peakzi Podcast: AI is changing how homeowners find an HVAC company, and it is happening faster than most home services teams can track. Julian sits down with Hans Carpenter, marketing coordinator at Air Comfort Service Heating, Cooling, and Ins...
How Wilbur’s Builds Five-Star Service With Training, Values, And Process
Peakzi Podcast: You can feel the difference between a home services company that “talks culture” and one that actually runs on it. We sit down with Megan Welch, general manager at Wilbur’s Air Conditioning, Heating, and Plumbing in Birmingham, ...
Employee Ownership Turns Technicians Into Leaders
Peakzi Podcast: Your next big competitor might not be another contractor, it might be a search result you never show up in. I’m joined by Frank Weaver, president of Summers of Brownsburg, IN, to unpack what it takes to grow a multi-location plu...
How A Family HVAC Company Stayed Ahead Since 1933
Peakzi Podcast: Ninety-plus years in business doesn’t happen by accident, and it definitely doesn’t happen by “just fixing furnaces.” We’re joined by Steve Boehmer, owner of Boehmer Heating and Cooling , to trace how a family HVAC company found...
Forget Pizza Culture Bring The One-To-One
Peakzi Podcast: Selling a business and “retiring” sounds like the finish line, until you realize you miss the mission. We sit down with Rick Cubas, General Manager at Emergency Air Heating, Cooling, and Plumbing in Chandler, Arizona, to talk ab...
From Garage Startup To Trusted HVAC And Electrical Brand
Peakzi Podcast: Your AC dies in the Clearwater, Florida heat and you don’t have time for guesswork, sales scripts, or a tech who’s learning on your dime. We wanted to know what it takes to build a home services company that treats that moment l...
How DJ Ostrom Builds Trust By Doing What He Says
Peakzi Podcast: A lot of home services companies try to “differentiate” with fancy slogans. DJ Ostrom Jr. did it with something far harder to copy: he answers the phone, he shows up when he says he will, and he fixes problems when they happen. ...
How A Denver Family Plumbing Company Builds Culture That Keeps Great Technicians
Peakzi Podcast: Perfectionism can look like excellence, but in a growing home services business it can quietly become the bottleneck. We’re joined by Lynn Tomasek, president of Brothers Plumbing Heating and Electric, a family-owned Denver compa...
From Operating Room To Plumbing Office Leadership
Peakzi Podcast: You can feel the pressure when a family business jumps from “a few relatives doing the work” to a real team with real expectations. We’re joined by Dennielle Hearn, administrative manager at Hearn Plumbing Heating and Air in Mad...
Why We Dropped The Resume For Plumbers
Peakzi Podcast: Hiring in home services is brutal, but it doesn’t have to be random. We sit down with Casey Timorason, Head of Growth at Service Professionals, to unpack what it looks like to scale a plumbing and HVAC business without losing th...
What If The Trades Were Built On Respect
Peakzi Podcast: Someone invites you into their home at their most inconvenient moment: no heat, a leak, lights out. That’s not just a service call, it’s a trust test, and Brham Trim has built an entire brand around passing it every single time....
From Craigslist Apprentice To Eight-Figure Plumbing HVAC Electrical Leader
Peakzi Podcast: A Craigslist post turns into a career. A first-day service call turns into a mission. And a small crew of roommates turns into a 50-person home services company that breaks eight figures. We’re joined by Steve Akian, founder of ...
How Wes Carver Built A 25-Year Service Business
Peakzi Podcast: Your home can look perfectly fine while a serious electrical problem grows quietly behind the walls. We talk with Wes Carver, owner of Wes Carver Electric in Lansdale, PA, about how he built a long-running residential electricia...
A Marine Veteran Explains How Integrity And Daily Standards Create Raving Homeowners
Peakzi Podcast: Your best marketing is still what happens inside the home, when a stressed homeowner meets a calm professional who shows up on time, explains the problem clearly, and treats the space with respect. We talk with Adam Bernd, Gener...
Legacy Over Exit
Peakzi Podcast: Private equity money can be tempting, especially when the emails and offers show up every day. But what happens to the customer when the business model turns into “replace everything” instead of “fix what’s right”? I’m joined by...
From Army Officer To Home Service Leader
Peakzi Podcast: Same-day repairs. Zero shortcuts. A team that genuinely cares. That’s the standard Jon Polizzi brings to Home Service Heroes, a Tampa Bay home services company serving electrical, HVAC, and plumbing customers with a mission root...
How Big Family Electric Builds Safer Homes With Preventative Maintenance And Smart Planning
Peakzi Podcast: Your breaker panel might be “fine” right up until the moment it isn’t, and that’s exactly the problem. We talk with Seth and Deb Chandler, co-founders of Big Family Electric in Baton Rouge, LA, about a safer way to think about r...
How A Second Generation Owner Grew A Plumbing And HVAC Team To Thirty Two Employees
Peakzi Podcast: A lot of home services growth advice sounds clean on paper. Then you meet someone who actually lived the messy version: long days in the truck, late nights doing deposits, and the gut punch of realizing there are no profits to s...
Building A People-First Trades Company In An AI World
Peakzi Podcast: Urgent no-heat calls at 10 degrees. Hidden water pressure wrecking your fixtures. Big-box pricing that misleads before a tech even parks the van. We dive into the real playbook behind a people-first plumbing and HVAC company tha...
Built To Serve: Erica’s Plumbing Story
Peakzi Podcast: Want to see what people-first service really looks like? We sit down with founder Erica Sullivan of Erica's Plumbing in Boca Raton, FL to explore how a woman-owned plumbing, HVAC, and restoration company thrives by hiring for ch...
Where Purpose Meets Process: Leading People, Serving Clients, Embracing AI
Peakzi Podcast: What happens when a crisis‑tested operator brings enterprise discipline, a faith‑driven mission, and people science to a local roofing company? We sit down with Mast Roofing & Construction COO Kirk Cresto out of Oley, PA to ...
From One Truck To A Trusted Brand In Plumbing
Peakzi Podcast: A garage, one truck, and a simple belief: do right by people. That’s how Ed Turek began in 1986, and that’s still how Turek’s Plumbing in Appleton, WI earns trust today. We sit down with Ed to explore the story behind “terrific ...
Stewardship Over Scale: Building A Service Company That Lasts
Peakzi Podcast: What if the real edge in home services isn’t a new gadget, but a culture that listens first and sells second? Steve Biggs, president and co-owner of Doc Dancer in Fort Wayne, IN, lifts the curtain on how an 80-year-old brand sta...
Building A Customer-For-Life Home Services Brand
Peakzi Podcast: What happens when a software engineer trades code commits for service calls? We sit down with Helmi Ben Flah, co-founder of Guaranteed Service in Manasquan, New Jersey, to explore how data, culture, and true guarantees can trans...