Supply Chain Unlocked
Supply Chain Unlocked delivers actionable intelligence for suppliers to Walmart and other retailers. Hosted by Dr. Matthew Waller—renowned supply chain expert, author, and trusted advisor—the show decodes the strategies, technology, and leadership required to win on the world’s biggest retail stage. Each episode blends Dr. Waller’s expertise with insights from industry leaders, innovators, and former retail executives, giving listeners clear and practical strategies to navigate compliance, harness technology, and build stronger partnerships. More than just commentary, the show provides the intelligence and actionable guidance suppliers need to stay ahead in today’s fast-changing supply chain.
Episodes
5 episodes
Ep. 5 - The Hidden Cost of EDI Chaos
Orders don’t move without clean data. We go deep with Jonathan Kish, SVP at Orderful, to reveal why EDI still runs global retail, where it quietly breaks omnichannel performance, and how modern teams can turn a tangle of maps and testing into a...
•
43:11
Ep. 4 - Refund Rage: The Psychology Behind Return Policies
Ever wonder why a “standard” return policy can feel so unfair at the counter? We unpack the psychology and operations behind returns with Dr. Travis Tokar, Professor of Supply Chain Management at TCU, and explore how loss aversion, fairness, an...
•
38:04
Ep. 3 - Why Digitizing The Warehouse Now Cuts Cost, Risk, and Stockouts
What if your warehouse could flex labor across sites on demand, cut safety risk, and feed cleaner data into your WMS—all without a massive retrofit? We sit down with Brian Nachtigall, VP & GM of Vaux at ArcBest, to unpack smart autonomy tha...
•
Season 1
•
Episode 3
•
57:27
Ep. 2 - Stablecoin Meets Omnichannel
Money should move as fast as your cart. We sit down with Garrett Harper, Head of Business Development at Squads Labs, to unpack how Stablecoin is quietly becoming the payment rail that matches modern retail speed: instant refunds, cheaper settl...
•
Season 1
•
Episode 2
•
44:51
Ep. 1 - Omnichannel Gets an AI Brain
A single chat that fills your cart, schedules pickup, and optimizes delivery isn’t sci-fi anymore. We break down Walmart’s new partnership with OpenAI and show how turning conversation into checkout could reshape margins, loyalty, and the last ...
•
Season 1
•
Episode 1
•
35:23