The Alerting Authority
The Alerting Authority is a podcast dedicated to improving how we warn the public when seconds matter. Hosted by Jeanette Sutton, a leading researcher in public alerts and warnings, and Eddie Bertola, an expert in emergency communications technology, the show brings together practitioners, policymakers, technologists, and thought leaders shaping the future of public alerting.
Each episode dives deep into real-world challenges behind creating, issuing, and delivering life-saving alerts. From Wireless Emergency Alerts (WEA) and the Emergency Alert System (EAS) to IPAWS implementation, crisis messaging, public behavior, and alerting policy, the hosts explore what works, what fails, and why.
Rather than focusing solely on tools or software, The Alerting Authority examines the “human side” of emergency communication—decision-making under pressure, message design, training gaps, coordination across agencies, and the psychology of how people interpret warnings.
The podcast aims to empower emergency managers, communicators, and public safety professionals with actionable insights, practical guidance, and candid conversations with the people who have shaped, studied, and experienced alerting at every level.
Whether you’re responsible for issuing alerts, designing systems, researching risk communication, or simply interested in how warnings save lives, The Alerting Authority is your go-to source for understanding and improving public alerting in a complex and rapidly evolving world.
Episodes
Inside the Tsunami Warning System: What Really Happened During the 2024 West Coast Alert—and How Emergency Alerts Must Evolve
Saving Lives Under Pressure: Pete Gaynor on Alerts, Leadership, FEMA, and the Future of Disaster Recovery
Emergency Alerts Explained: Marin County’s Approach to Tsunami Warnings, WEA, and Public Safety Communication
Clear Alerts Save Lives—Confusing Ones Create Chaos
Do Wireless Emergency Alerts Really Reach the Public? Inside the RAND Study on WEA Coverage, Opt-Outs, and Alert Fatigue
Nick Crossley on Building an Effective Alert and Warning Program
Seconds Matter: Earthquake Early Warnings, False Alerts, and the Critical Need for Post-Alert Communication
Amber Alerts, Jargon, and Missed Opportunities: Lessons from Atlanta
How Wireless Emergency Alerts Really Work | Dr. Michele Wood on The Alerting Authority
How People React to Alerts: Dr. John Sorensen Breaks Down Warning Behavior
From Weak Alerts to Strong Warnings: The Message Design Dashboard in Action
Craig Fugate on Why Emergency Managers Fail at Warning the Public | The Alerting Authority