AssociationHelpNow
AssociationHelpNow® delivers practical, real-world conversations for community association managers and board members who live this work every day. Each episode features candid discussions, expert interviews, and timely insights covering legal, insurance, operational, leadership, and communication challenges facing HOAs and condominiums. From livestream highlights to workshop takeaways, the show bridges the gap between theory and practice—helping listeners make smarter, more confident decisions in complex environments.
Hosted by AssociationHelpNow® | Practical insights for managers and boards who live this every day.
This content does not constitute professional advice and may have been edited.
AssociationHelpNow
Luxury High-Rise Jeffrey Ulm Interview: Miami’s Ultra-Exclusive World
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Luxury High-Rise Jeffrey Ulm Interview: Inside Miami’s Ultra-Exclusive World
The Brickell/Miami high-rise world is nothing like typical association management. From cold plunges and cigar lounges to 100-story towers, Bentley deliveries, branded buildings, concierge-level expectations, and the intense hospitality standard required to succeed… this interview with Jeffrey Ulm, CMCA, AMS, PCAM gives managers and board members a rare inside look at one of the most demanding management environments in the country.
Walk with us through what “perfection” really means when residents fly in for only two weeks a year and expect every elevator, amenity, and service touchpoint to operate flawlessly. You’ll hear about hidden pressures, surprising perks, how luxury managers develop their careers, and why these buildings are actually some of the most rewarding places to work, if you’re built for it.
Video: https://youtu.be/IJu9_K5mPHY
Raymond Dickey • AssociationHelpNow
https://www.linkedin.com/in/raymondjdickey
Jeffrey Ulm, CMCA, AMS, PCAM • FirstService Residential • jeffrey.ulm@fsresidential.com • www.fsresidential.com
Hosted by AssociationHelpNow® | Practical insights for managers and boards who live this every day.
This content does not constitute professional advice and may have been edited.
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