AssociationHelpNow
AssociationHelpNow® delivers practical, real-world conversations for community association managers and board members who live this work every day. Each episode features candid discussions, expert interviews, and timely insights covering legal, insurance, operational, leadership, and communication challenges facing HOAs and condominiums. From livestream highlights to workshop takeaways, the show bridges the gap between theory and practice—helping listeners make smarter, more confident decisions in complex environments.
Hosted by AssociationHelpNow® | Practical insights for managers and boards who live this every day.
This content does not constitute professional advice and may have been edited.
Episodes
33 episodes
Responsibilities HOA Managers Should Not Accept
A homeowners’ association manager plays a vital role in the day-to-day operation of a community. However, there are certain responsibilities that should remain with the board and should not be delegated to management.----------------...
25 Must-Have Policies & Procedures Every HOA Should Have
Every community association operates on policies and procedures—but many boards don’t realize which ones are essential until a problem occurs. In this livestream, our industry expert panel reviews 25 must-have policies and procedures that assoc...
One-on-One with Adam Clarkson, Esq. — Real Talk on HOA Legal Risk & Decision-Making
Join us for an exclusive one-on-one conversation with Adam Clarkson, Esq., as we dig into the real-world legal challenges facing community associations today. This is not a panel—this is a focused, direct discussion designed to unpack how attor...
Things That Kill Insurance Deals: The Mistakes Boards Can’t Afford to Make
Insurance coverage is getting harder, more expensive, and more complicated for community associations — and small mistakes by boards or managers can create major problems. In this session, insurance professionals Greg Gerelli and Dawn Becker-Du...
Parking Garages & Concrete Nightmares: What Managers Must Catch Early
Parking garage and concrete problems rarely appear overnight — they usually start as small cracks, leaks, rust, water intrusion, worn sealants, or hidden deterioration that managers and boards may walk past for months or years. In this discussi...
HOA Know-It-Alls — The Psychology of How to Handle Them
HOA Know-It-Alls — The Psychology of How to Handle ThemEvery community has one… the “know-it-all.”They’ve read one statute, watched a video, or used AI—and now they’re ready to challenge management, the board, and even legal couns...
Psychology of Groupthink in HOA Boards – When Governance Turns Dysfunctional
What do high-control groups and dysfunctional HOA boards have in common?——————YouTube: https://youtu.be/cIZ_4cK9VRY——————More than most people are comfortable admitting....
RFPs That Protect
Every major HOA or condo project starts long before the contract is signed.=======YouTube: https://youtu.be/PlAaUJTcYAU=======It starts with the RFP—and when it’s done wrong, everything that follows can fall apar...
AI May Already Be Creating Legal Risk for Your Association
AI is everywhere—but are community association boards and managers using it safely… or setting themselves up for lawsuits?==========================YouTube Video Full LiveStream: https://yout...
Reserve Funding Isn’t a Math Problem
This interview was based on a recent LinkedIn post from Michelle Baldry.YouTube: https://youtu.be/IzXnCaRJ2swIn her post, Michelle Baldry, PE, PRA, RS as Chair of the Foundation for Community Association Research’s Best Practices ...
HOA Collections Explained
HOA Collections Explained: Liens, Foreclosure, Bankruptcy, Payment Plans, and Board Collection MistakesCollecting assessments is not optional for HOA and condo boards. It is a fiduciary duty. But when collections are handled incon...
Massive Boulder Blast Update + Can Managers Be Friends With Board Members?
A routine HOA-area blast turned into a nightmare when huge rocks crashed into homes, damaged association property, and triggered major insurance, liability, and communication issues. In this livestream recording, we revisit one of the most shoc...
HOA Special Assessments: How to Communicate Them, Avoid Legal Mistakes, and Decide If Borrowing Is Smarter
Special assessments are one of the toughest challenges HOA and condo boards face. In this practical livestream, our panel explains how boards and managers can communicate a special assessment without creating panic, avoid procedural mistakes th...
AI in HOAs - Powerful Tool or Legal Time Bomb
Artificial Intelligence is already inside community associations.---- This video is not eligible for CEUs ----YouTube Video: https://youtu.be/kRXYzKmLAzcManagers are using it to draft emails.Boards are asking it to int...
HOA Bankruptcy Explained: Can a Condo Association Really Go Broke?
When an HOA or condominium association files bankruptcy, what actually happens?Can the board just declare bankruptcy?Do owners become personally responsible?Can a creditor force an HOA into bankruptcy?And can a bankruptcy ju...
Protecting Managers & Boards from Abusive Residents
Have you ever had an owner say something like, “Send me another violation and you’ll regret it. I’ll come down there and deal with you myself”… and you’re left wondering: Is that just rude—or is it a threat?YOUTUBE: https://youtu.be/qpV8...
Maintenance Mysteries - The Hidden Failures That Blow HOA Budgets
Why do some building failures look simple… until you open a wall and find ten new problems? In this livestream, I sit down with an industry leader who specializes in the toughest maintenance and construction diagnostics facing HOAs today — from...
CEU VERSION: Dock and Dam Liabilities That Blow Budgets
Docks and dams age quietly, fail suddenly, and can become budget-wrecking fast if boards and managers don’t spot the warning signs early. This livestream breaks down the hidden structural, environmental, regulatory, and ownership liabilities th...
Dock & Dam Liabilities That Blow Budgets
Docks and dams age quietly, fail suddenly, and can become budget-wrecking fast if boards and managers don’t spot the warning signs early. This livestream breaks down the hidden structural, environmental, regulatory, and ownership liabilities th...
Hazard Zones - Retaining Walls as a Reserve Problem
Retaining walls rarely get attention until the ground shifts—literally. This session breaks down why these structures are among the most overlooked high-risk components in community associations and how hidden drainage issues, soil movement, an...
Luxury High-Rise Jeffrey Ulm Interview: Miami’s Ultra-Exclusive World
Luxury High-Rise Jeffrey Ulm Interview: Inside Miami’s Ultra-Exclusive WorldThe Brickell/Miami high-rise world is nothing like typical association management. From cold plunges and cigar lounges to 100-story towers, Bentley deliveries, b...
High Rise Luxury Management: What Happens Behind the Front Desk
Inside Luxury High Rise Management: What Happens Behind the Front DeskCurious what separates a high end building from a true luxury high rise?This conversation gives you a rare look at the service culture, resident expectations, a...
Rule Enforcement Traps Boards Don’t See Coming
Rule Enforcement Traps Boards Don’t See ComingOne “simple” rule violation can turn into a privacy complaint, discrimination claim, or a D&O headache fast—especially when boards and managers improvise enforcement.YOUTUBE...
