F&I Talk Outside the Box

Sellers vs. Order Takers

EFG Companies Season 5 Episode 4

Listen in as EFG's Vice President of Training and Inside Sales, Glenice Wilder, discusses the current sales-team mindset facing dealers today, how we got here, and what dealers need to do going forward to turn their order takers back into sellers.

Joining Glenice in this discussion is EFG's Executive Vice President or Dealer Services at EFG, Scott Kaskocsak, and the company's Senior Vice President of Agency Services and Powersports, Adam Ouart.  

Together, this powerhouse team provide an overview of this challenge from a retail auto and powersports dealer perspective, along with insight from automotive agencies.

Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/

Contact EFG Training Services: trainingservices@efgusa.com