The My Practice My Business Dental Podcast
Welcome to The My Practice My Business Dental Podcast. I'm Dr. Rob Thorup, Clinical Director at MPMB. In our podcast shows we help dentists profit and thrive with excerpts from The Clinical Business of Dentistry Training here at MPMB.This podcast is dedicated to helping dentists and their teams reclaim forgotten profitability in dentistry, and to learn business skills specifically designed for dental practices. We look forward to your subscription, and we hope you let your colleagues know about our podcast. For more information on our GUARANTEED training, please visit us at www.mypracticemybusiness.com and surf our website pages. Our mission statement is simple: We increase the monthly net revenue of dental practices with our key methods, tools, and training utilizing every day, need-based dentistry, even with PPO plans. And we teach you how to do it ethically, legally, and morally, adhering to contracts and state laws, so you can be paid fairly for the services you provide.
The My Practice My Business Dental Podcast
8 Crucial Facts About Patient Retention
May 20, 2019
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Robert Thorup, DDS
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Season 1
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Episode 16
Retention of patients, building and maintaining your dental practice, requires you to look at:
-Thought Leadership
-Office Culture
-Branding, or fulfilling your promises to patients and staff
-Consistency of your brand
-Quality Improvement
-Commensurate Pay
These above topics are directly intertwined with retention of first time patients. The question we all need to ask ourselves is this: how do we measure up to retaining our patients?