Work In Process (a bpmd podcast)
Work In Process is the podcast for leaders who are responsible for improving how their organisation actually works.
If you lead process, transformation, IT, enterprise architecture, data or operations, and you are accountable for turning strategy into execution, this podcast is for you.
Hosted by Liam O'Neill and Sam Lewis of bpmd, each episode cuts through the noise to focus on what it really takes to turn investment in tools, teams and programmes into bottom line results.
We talk to practitioners, leaders and specialists who are doing this work for real. No theory for the sake of it. Just honest conversations about building structured, data led and outcome focused approaches to change.
Follow the show so you do not miss a new episode.
Episodes
11 episodes
Transformation Isn't Finished When You Deliver It with Joy Wong
In this episode, Liam O’Neill speaks with Joy Wong, Head of Transformation Technology, Productivity and Value Capture at Standard Chartered, who has spent 20 years leading transformation across retail, investment and wealth management banking.<...
Technology Is Not the Strategy: Digital Transformation in Aerospace Manufacturing with Chris Hinds
In this episode, Liam O’Neill speaks with Chris Hinds, VP of Digital Strategy Design and Implementation at one of the UK’s leading aerospace and defence manufacturers. Chris has spent nearly two decades working across operations, manufacturing,...
The Best Process People Are Translators: Turning Complexity into Change with Mike Lucas
In this episode, Liam O’Neill speaks with Mike Lucas, Business Process Excellence Manager at Alkermes, a global biopharmaceutical company headquartered in Dublin with significant operations in the United States.Mike has spent nearly 19 y...
Process Starts with People: Building Better Systems Through Curiosity with Alex von Schledorn
Description:In this episode, Liam O'Neill speaks with Alex von Schledorn, Head of Procurement Excellence at ETEX, whose career has taken him from manufacturing and flower exports in Ecuador to logistics, planning, procurement and ...
Good Process Design Is Not Enough: Process, Regulation and Ownership with Paavo Heikkinen
Description:In this episode, Liam O’Neill speaks with Paavo Heikkinen, Head of BPM and Change Management at Bank Frick, the Liechtenstein-based financial institution operating at the intersection of banking, fintech and crypto services.<...
Start with the Problem, Not the Methodology with Prem Krishna
Description: In this episode, Sam Lewis speaks with Prem Krishna, Global BPM Transformation Leader at IKEA. Prem's career has taken him from software development and management consulting in India, through operational excelle...
Why the future of AI depends on process management with Carina Siemen
In this episode, Liam O’Neill speaks with Carina Siemen, Global Quality Systems Leader at Nexperia, where she leads global quality systems, process improvement and digital transformation across a highly complex international manufacturing envir...
Seeing the Work You Shouldn’t Be Doing: Process Intelligence, Hidden Factories and the Future of CI with Paul Rudge
In this episode, Liam O’Neill speaks with Paul Rudge, Process Intelligence Manager at RS Group, where he is helping to bring together nearly two decades of continuous improvement experience with a new generation of process intelligence capabili...
Trust the Data, Focus on the Humans: 14 Years of Process Leadership with Aafke Post
In this episode, Liam O'Neill speaks with Aafke Post, Senior BPM Solution Manager at Philips, where she has spent 14 years building and leading enterprise process governance across complex, multi-country environments.Aafke's background i...
If Your Governance Is Weak, AI Will Accelerate the Confusion with Hana Prooij
In this episode, Sam Lewis speaks with Hana Prooij, Business Process Management and Transformation Leader, formerly Head of Business Management Systems at Versuni, the global home appliances business behind some of the world's most recognised c...
Lessons From 70 Implementations: What We Know About Making Process Work
In this first episode of Working Process, Liam O'Neill and Sam Lewis introduce themselves and explain how bpmd evolved from a three-person startup operating out of a Surrey attic with a single client, into a specialist transformation partner wo...
