The Airline Tech Podcast
Join Garth Lund for a series of conversations with the leaders shaping the future of airline tech. We explore how new technology is transforming the airline business, focusing on real-world applications to drive commercial growth, improve operational performance, and enhance the passenger experience.
Episodes
4 episodes
Ep 4: The growing role of AI in airline customer service - with Garth Lund and Xavier Orr
Disrupted flights result in costs of over €100 million per year for large airlines like easyJet or Wizz Air. They also drive high volumes of claims that must be managed by airline customer service teams. In this episode, Xa...
Ep 3: The underestimated potential of group travel - with Garth Lund and George Michalopoulos
Group travel generates $30-50 billion revenue annually for airlines. Yet most airlines still rely on webforms and manually quote each group. George Michalopoulos joins Garth Lund to talk about how Groupz is brin...
Ep 2: How Hands In drives revenue growth for airlines through split payments - with Garth Lund and Sam Flynn
Airlines typically lose around 5% of direct sales due to insufficient funds on the customer's credit card. Garth Lund speaks with Sam Flynn, founder of Hands In, about how the paytech start-up is helping airlines recover millions of euros...
Ep 1: How GOscore optimizes airline ground operations using satellite data - with Garth Lund and Eli Masinter
Every airline wants to improve on-time performance while keeping aircraft in the air for longer. Garth Lund speaks with Eli Masinter, founder of GOscore, about how GOscore is using ADS-B satellite data to help airlines accomplish bo...