Unchartered Territory
Unchartered Territory is where leadership gets real - candid conversations, bold perspectives, and the untold stories behind the wins, failures, and everything in between.
Hosted by Jesper With-Fogstrup, Group CEO of Moneypenny, the podcast explores how today’s most influential leaders are rethinking business, leadership, and the future of work.
Jesper leads Moneypenny, the Wrexham-founded company redefining customer conversations on a global scale. Since joining, he has accelerated growth and strengthened its technology and digital edge, building on its reputation as one of the UK’s most admired workplaces and a leader in delivering brilliantly human customer experiences.
Prior to Moneypenny, Jesper held senior roles at HSBC and Compare the Market, and served as CEO of Smoove plc., where he led large-scale digital and technology transformation. Known for challenging convention, he blends deep technical and commercial expertise with a strong belief that great businesses are built on people, culture, and long-term thinking.
Through honest, thought-provoking conversations, Unchartered Territory aims to inspire the next generation of leaders to think differently and lead with intent.
Unchartered Territory
Latest Episodes
The £28 billion price of bad customer service – Jo Causon & Wendy Swash
Jo Causon, CEO of the Institute of Customer Service, and Wendy Swash, COO of Moneypenny, join Jesper With-Fogstrup to make the case for why customer service is one of the most undervalued assets in business. They unpack the £28 bill...
Why we're still managing people like it's 1926 – Adam Kingl
Are we trying to build the workplace of the future using management practices from the past?Adam Kingl joins Jesper With-Fogstrup to explore why leadership needs to evolve as AI transforms work and younger generations rethink what they e...
How can you sell people something they don't actually need - Jody Wainwright
Jody Wainwright, Joint Managing Director of Boodles, joins Jesper With-Fogstrup to talk about running a sixth-generation family jewellery business, and what it takes to sell something nobody actually needs.Jody shares stories from millio...
How to become the guardian of trust - Adrian Blair
Trustpilot CEO Adrian Blair joins Jesper With-Fogstrup to unpack what trust really means in business, and why it's becoming one of the most valuable assets a company can have. From Google and Spotify to scaling Just Eat into a FTSE ...
How to break the rules and build a category - John Stapleton
Serial entrepreneur John Stapleton joins Jesper With-Fogstrup to talk about building an entire food category from scratch, and what it took to get there when the experts said it couldn't be done. John co-founded New Covent Garden So...