Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
Civility Matters is a podcast about workplace civility, incivility, rudeness and the human side of leadership. Hosted by psychologist and speaker John O’Brien, the show features guests from business, healthcare, education, and public life who explore why rudeness happens, how it affects people and organizations, and what we can do to build more respectful workplaces and communities.
Each episode offers research-based insight and practical steps for leaders, HR professionals, and anyone working to reduce toxic behavior and strengthen trust. The show provides a regular reminder that how we treat each other at work isn’t a soft skill, but rather it is a strategic advantage.
Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
Dr. Rob Fazio on BullyProofing Your Business Culture
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“BullyProof Your Business” is a powerful episode of Civility Matters featuring performance psychologist and author Dr. Rob Fazio. Together, we explore how subtle bullying and everyday incivility quietly erode trust, performance, and wellbeing at work. Dr. Fazio breaks down the psychology of power, control, and fear, and explains why “tough” leadership often crosses the line into harmful behavior.
We discuss how to recognize early warning signs of a toxic culture, the hidden costs of tolerating bullies, and the risks for both individuals and organizations. Most importantly, Dr. Fazio offers practical, research-informed strategies leaders can use to set clear expectations, hold people accountable, and create environments where people feel safe speaking up. This episode is designed for executives, HR leaders, and managers who want to build a resilient, high-performing, and truly.
Dr Fazio's Bio:
Dr. Rob Fazio is a psychologist, speaker and executive coach known for his candor and warmth. He is able to connect with people where they are and challenge them to get them to where they want to go. He places a premium on balancing behavior change with business outcomes.
Dr. Fazio is considered a turnaround expert as he is often called upon to tackle the thorniest organizational challenges and advise tough-minded alpha executives and elite talent, such as CEOs, surgeons, litigators, and wealth managers. He developed the Motivational Currency® Calculator, a self-assessment that helps people understand their own and their colleagues’ motivators and how to tap into that to facilitate improved communication and heightened collaboration.
A recognized expert in intentional leadership and protecting oneself and others from dysfunctional behavior, he penned two books, Simple is the New Smart and the WSJ bestseller, BullyProof: Using Subtle Strength to Influence Alphas and Strengthen Society.
His strategies have been featured in outlets including CNBC, CNN, MSNBC, and Fox News and his thought leadership has appeared online and in print within publications including Success Magazine, The New York Times, Forbes, and CEO Magazine. He is the founder and president of the nonprofit, Hold the Door for Others, that equips and challenges people to grow through loss, trauma, and adversity.
More about Dr. Fazio: https://onpointadvising.com/
For more on my work on rudeness and incivility, you can find information at:
