Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
Civility Matters is a podcast about workplace civility, incivility, rudeness and the human side of leadership. Hosted by psychologist and speaker John O’Brien, the show features guests from business, healthcare, education, and public life who explore why rudeness happens, how it affects people and organizations, and what we can do to build more respectful workplaces and communities.
Each episode offers research-based insight and practical steps for leaders, HR professionals, and anyone working to reduce toxic behavior and strengthen trust. The show provides a regular reminder that how we treat each other at work isn’t a soft skill, but rather it is a strategic advantage.
Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
Latest Episodes
Colt Briner on Purpose, Workplace Conflict, Toxic Culture, and Difficult Leadership
In this episode of Civility Matters, Colt Briner joins us for a discussion about purpose, workplace conflict, toxic culture, and the leadership behaviors that undermine trust and performance. Briner, author of “The Race to Relevance” and co-cre...
Dr. Dana Ackley on Emotional Intelligence, Rudeness, and Workplace Conflict
Civility Matters welcomes psychologist and emotional intelligence expert Dr. Dana Ackley for a conversation about rudeness, workplace conflict, and toxic polarization. Together, we explore how emotions shape reactions, fuel conflict, and can al...
Dr. Audrey Tang on Toxic Talk, Workplace Incivility, and Leadership and Respect
Toxic Talk, Tired Teams features Dr. Audrey Tang and Dr. John O’Brien in a conversation about toxic talk, workplace incivility, and the ways unhealthy communication patterns damage workplace culture. They examine how gossip, emotional fatigue, ...
Dr. Rob Fazio on Workplace Incivility, Toxic Workplace Culture, and Bullying
In this episode of Civility Matters, performance psychologist and author Dr. Rob Fazio explores how workplace incivility, bullying, and rudeness erode trust, performance, and well-being. We look at the psychology of power, control, and fear, an...
