Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
Civility Matters is a podcast about workplace civility, incivility, rudeness and the human side of leadership. Hosted by psychologist and speaker John O’Brien, the show features guests from business, healthcare, education, and public life who explore why rudeness happens, how it affects people and organizations, and what we can do to build more respectful workplaces and communities.
Each episode offers research-based insight and practical steps for leaders, HR professionals, and anyone working to reduce toxic behavior and strengthen trust. The show provides a regular reminder that how we treat each other at work isn’t a soft skill, but rather it is a strategic advantage.
Civility Matters: Conversations on Rudeness, Respect and Workplace Culture
Latest Episodes
Civility Matters: How Leaders Create Psychological Safety
Psychological safety, workplace culture, and empathy in leadership take center stage on this episode of Civility Matters. Host Dr. John O'Brien sits down with Karen Hall — known worldwide as the "Queen of Empathy" — a psychological safety keyno...
Presence Under Pressure: Reclaiming Charisma in an Uncivil Workplace
In this episode of Civility Matters, John O'Brien sits down with Eleni Kelakos to explore the powerful link between civility and charismatic presence. Eleni shares how treating others with respect actually amplifies a leader's charismatic prese...
Toxic Tiredness, Culture Cracks & Stress Spillover — A Civility Matters Conversation with Dr. Mira Brancu
Nearly 7 in 10 workers say they've experienced a toxic workplace. On this episode of Civility Matters, Dr. Mira Brancu — clinical psychologist and co-author of Millennials' Guide to Workplace Politics — joins us to unpack Toxi...
Beyond Your Bubble: Dr. Tania Israel on Cognitive Bias, Political Division, and Workplace Civility
In this episode of the Civility Matters podcast, psychologist Dr. Tania Israel, author of Beyond Your Bubble and Facing the Fracture, joins the conversation to explore the psychology behind political division and how cognitive...
Dr. Ann Bowers Evangelista On Civility and Leading Without Burning Out or Blowing Up
Dr. Ann Bowers Evangelista joined for a conversation on civility, self-awareness, and sustainable leadership, drawing on her experience as an endurance athlete to offer a unique framework for navigating workplace challenges. She explores how th...
