Human Services Stories: Management, Customer & Staff Voices
Human Services Stories: Management, Customer & Staff Voices
A podcast for helping professionals and the people they serve.
Hosted by Clinton Lewis, a human services leader with over 30 years of experience in the Department of Health and Human Services and advanced degrees in Criminal Justice, Human Services, and Educational Leadership, this show is a space for honest, supportive conversations about the realities of CPS, foster care, and related human services work.
Each episode blends real stories, practical guidance, and coaching‑style encouragement. We talk about:
•Getting past the stigma of working in human services.
•Dealing with isolation from family and community.
•Building a supportive community and finding time for yourself.
•Leadership, management, and staff support.
•Customer success stories and navigating the system with clarity and confidence.
Whether you’re a manager, staff member, or specialist in human services — or a customer, family member, or community partner touched by these systems — this podcast is for you. Our goal is to honor the professionals who do this hard work, support the families they serve, and create a space where growth, healing, and connection are possible.
Subscribe to Human Services Stories: Management, Customer & Staff Voices wherever you enjoy podcasts, and contact me at https://human-services-stories-management-customer-staff-voices.myshopify.com/ to learn more about the show and the 1‑on‑1 coaching services offered for managers, staff, and customers.
Human Services Stories: Management, Customer & Staff Voices
Latest Episodes
Leadership Begins With You
New episode with host Clinton Lewis: Leadership Begins With YouLeadership in human services rarely starts with a title. It starts in the daily choices teams make to listen well, solve problems, and stay anchored to mission.In thi...
From Burnout to Balance: A Manager’s Toolkit
In this episode, Clinton Lewis talks to managers about how to move from burnout toward balance without abandoning the mission. He shares practical strategies for pacing, delegation, self‑care, and team support. The episode reminds leaders that ...
When the System Hurts You
In this episode, Clinton Lewis reflects on how the human services system can wear down the workers it depends on. He talks about burnout, moral injury, frustration with policy, and the emotional weight of high‑stakes work. The episode encourage...