The Future Travel Experience (FTE) Podcast
The Future Travel Experience Podcast is a community support aid for any busy aviation professional feeling bamboozled by the searing pace of change hitting our world.
Tune in for a collaborative, friendly forum that will guide you on the innovations to look out for and overcoming the everyday challenges behind successful implementation.
Each week, we’ll interview aviation chiefs who’ve blazed a trail with new tech. We’ll dig behind the hype to explore the very human challenges behind achieving effective digitisation.
What leadership traits are essential to drive change? What are the biggest lessons they learned through failure? How do we win employee buy-in for change? And, how might playing as one aviation team magnify the passenger-pleasing power and profitability of AI, robotics and immersive tech?
The podcast will be powered by a philosophy of collaboration and best practice sharing across the aviation family. We’ll look at a whole range of technologies impacting every area of the passenger journey from autonomous pushback tugs, sustainability and exoskeletons on the ramp to the latest in on-board entertainment systems. We’ll even look up to the stars and the prospects of a bold new era of commercial space travel.
If it’s pioneering then FTE wants to hear about it on the podcast. Because we believe that our aviation community can get to the future faster, if we can all go there together.
The Future Travel Experience (FTE) Podcast
Latest Episodes
Hollywood special: Esdra Lamy of Warner Bros on movie magic at 38,000 feet
How will in-flight entertainment evolve as onboard connectivity, streaming and passenger expectations continue to change?In this episode of the FTE Podcast, Max Gosney speaks with Esdra Lamy, Senior Vice President at Warner Bros. Discove...
How Martha Edge and the Canine Crew are making Charlotte Douglas International Airport top dog with passengers
In this episode of the FTE Podcast, host Max Gosney speaks with Martha Edge, Innovation & Experience Director at Charlotte Douglas International Airport, about how CLT is blending practical innovation, advanced technology and human-centred ...
To Surprise & Delight: Virgin Atlantic's Juha Jaervinen on the Future of the Most Loved Customer Experience
In this episode of the FTE Podcast, host Max Gosney speaks with Juha Jaervinen, Chief Customer Officer (CMXO) & Executive Vice President at Virgin Atlantic, about the airline’s mission to create the “most loved customer experience” through ...
Southwest’s Kevin Kleist on AI, Robotics, Startups & Human-Centred Aviation Innovation
In this episode of the FTE Podcast, host Max speaks with Kevin Kleist, Head of Emerging Trends at Southwest Airlines and Head of Innovation & Startup Engagement at Future Travel Experience.Kevin shares his views on the biggest techno...
IAG on AI, Biometrics & the Future of Aviation Innovation
In this episode of the Future Travel Experience (FTE) Podcast, host Max Gosney sits down with Harvey Tate, Keith Walters, and David Breeze from the IAG Transform team to explore how innovation is overhauling the future of aviation operations ac...