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Built to Change
Built to Change is Prosci's video and podcast series for the people who make change happen.
Most organizations treat change as a project to get through. At Prosci, we see it as a capability you build, so your organization is ready for whatever comes next. Each episode is a candid, interview-style conversation with change experts who share real stories of what they've seen work and what they've seen go wrong.
Host Emma de-la-Haye, Engagement Director for Prosci in Europe, leads conversations that go deep on one area at a time, season by season, from enterprise systems to AI. Alongside the seasons, standalone episodes dig into the specific topics and questions that deserve a closer look. Every episode is built to leave you with something you can use, whether you sponsor change from the top or lead it on the ground. It's practical and honest, grounded in more than 25 years of our research and real client work.
New episodes drop monthly on YouTube and podcast platforms. Subscribe and follow along.
Built to Change
Latest Episodes
Measuring What Actually Predicts ERP Success
Bad ERP metrics are worse than no metrics at all.Prosci's 2025 Unlocking ERP Implementations research found that organizations with poor metrics succeed 7% of the time. Organizations with no formal metrics at all succeed 26% of the time....
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Technical Readiness Gets Your ERP Live, but People Readiness Gets You ROI
Technical readiness gets you live. People readiness gets you the return.Most ERP transformations treat go-live as the finish line. The organization signs off, the system switches on, and everyone assumes readiness has been achieved. But...
Why ERP Implementations Fail Without Active Executive Sponsorship
Most ERP implementations don't fail because of the technology. They fail in the gap between approving the change and actively leading it.In the first episode of Built to Change, Prosci's Emma de-la-Haye talks with Kelli Smith about execu...