Cultural Friction
Cultural Friction is a podcast for managers and executives who lead international, multicultural teams — and want fewer miscommunications, misunderstandings, and conflict getting in the way of good work.
Each episode breaks down a real workplace friction point in 20 minutes or less: what's really going on beneath the surface, why it happens across cultures, and what to do about it. No theory for its own sake — practical fixes you can use with your team today.
Hosted by Brendan Thomas Quinn, a cross-cultural consultant based in Barcelona with 25+ years of intercultural experience, including nine years leading NGOs in West Africa. Brendan helps international organisations reduce cultural friction through cross-cultural training, workshops, coaching, and advisory, and lectures in Cross-Cultural Communication at SBS Swiss Business School.
If your teams span cultures, time zones, or both, this show is for you.
Learn more, read the show notes, or work with Brendan: https://brendanthomasquinn.com
Episodes
1 episodes
001 - Your Team Trusted Each Other on Day One. Here's Why That Won't Last.
New international teams often feel easy at first — warm, generous, quick to assume good intent. That goodwill is called "swift trust," and it's provisional by nature. If it isn't reinforced, it quietly decays, usually around month two or three....
