Monday Conversation
Each Monday, PYMNTS CEO Karen Webster sits down with executives and visionaries across the payments and commerce industries to talk about what’s trending now. From hot-button issues to headline-making innovation, these one-on-one conversations offer a front-row seat to the ideas and people shaping what’s next.
Episodes
13 episodes
Nubank Alum Launches Decade to Give Money an AI Copilot
Decade CEO Vitor Olivier tells PYMNTS CEO Karen Webster how his startup plans to put AI to work on investment advice for about $40 a month.
The Fraud Economy Has a Supply Chain, and Erin West Is Going After It
Operation Shamrock founder Erin West tells Karen Webster how she's raising the cost of running the fraud economy.
SoFi Tech Solutions' New President Is Building the AWS of Finance
SoFi Technology Solutions President Kathleen Pierce-Gilmore wants to make SoFi the financial infrastructure companies can keep as they grow.
When AI Becomes the Travel Agent, Who Owns the Journey?
Booking Holdings' Daniel Marovitz says consumer AI and autonomous agents can turn travel intent into a transaction.
Tassat CEO Says Regional Banks Are Focused on the Wrong Stablecoin Problem
Tassat CEO Glen Sussman tells PYMNTS CEO Karen Webster that the stablecoin land grab was never about payments. It’s a fight over deposits.
Velera CEO Chuck Fagan Exits With a Challenge to Credit Unions
Before he retires as CEO of Velera, Chuck Fagan discusses how credit unions must evolve as technology reshapes banking and payments.
Gradium CEO Says Voice AI Must Understand, Not Just Transcribe the Words
Gradium CEO Neil Zeghidour says speech-to-text doesn’t create context and companies underestimate the difficulty of building voice themselves.
Mastercard Wants to Teach AI Agents How to Spend
Mastercard’s Sherri Haymond tells PYMNTS CEO Karen Webster why the hard part of agentic commerce isn’t the shopping.
This CEO Just Raised $110 Million to Make Banks Agent-First
Taktile CEO Maik Taro Wehmeyer shares why he thinks the financial services industry is moving toward an “agent-first” future.
Adyen on Agentic Commerce: The AI Was Never the Hard Part
Adyen's Karan Katyal tells Karen Webster the industry is barely off zero. Here's what gets built first, and why AI was never the hard part.
RADAR Wants to Make the Physical Store as Smart as Its Website
CEO Spencer Hewett tells Karen Webster RADAR is about giving physical stores the real-time intelligence eCommerce has had for years.