workshops work
Welcome to “workshops work,” the podcast that transforms how professionals engage, inspire, and lead groups. Hosted by Dr Myriam Hadnes, a behavioural economist and facilitation evangelist, each episode dives into facilitation techniques and mindsets that make workshops successful.
Join us every week as we sit down with world-renowned facilitators and uncover their secrets to creating psychological safety, fostering collaboration, and sparking innovation. Whether you’re a Facilitator, L&D professional, HR leader, manager, coach or trainer, you’ll find practical tips, inspiring stories, and actionable insights to elevate your group dynamics.
From navigating conflict to unlocking creativity, “workshops work” blends theory with practice, ensuring you walk away with tools you can immediately apply. Dr Myriam Hadnes doesn’t just interview; she facilitates enriching conversations that shift perspectives and deepen understanding.
Let’s democratise facilitation, one workshop at a time.
Subscribe now and make your workshops work, every time.
Visit https://workshops.work/podcast for a free 1-page summary of each episode.
workshops work
004 - How to keep office politics out of the workshop space - with Mark Lambertz
In this episode, I talk to Mark Lambertz, senior agile coach, entrepreneur, and book author about “intelligent organizations". We talk about human dynamics in the workshop space and how to deal with strong personalities and office politics. Mark shares why it doesn’t make sense to hire him when his client only seeks confirmation, why he would invite participants to step on the table and how he reacted to a crying workshop participant.
Mark runs IO (Intelligente Organisation), a consultancy service that helps companies to become “intelligent organizations”. He published a playbook on organizational complexity in January 2019. His goal is to implement agile, scale agile and to make systems work.
Don’t miss our whole-hearted laughs when Mark shares how he uses humour to deal with emotionally loaded situations and how he deals with his double role of being a coach and facilitator. Our conversation will surely inspire you to deliver workshops that work.
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Feeling inspired by the conversation in this episode? We can have our own - take a seat at my virtual table as part of a Mastermind Group.
Questions and Answers
[01:16] With all your experiences what job title would you give to yourself?
[02:55] When I hear “agile” and “lean”, I think of “fast” and “flat” – How do you understand the relation between agile and lean and how does it translate for meeting environments in organizations?
[05:19] Do you translate your mantra of “customer first” to how you design your service to your own customer (being the organizations you help transform)?
[06:52] Given that you won’t necessarily do what the customer asks for, how can you select the customers you work for?
[07:55] So, you are an external disruptor?
[09:15] In what way does an “intelligent organization” deal with office politics?
[12:34] How do you make sure that everyone contributes to the discussion and not only the “extroverted” or empowered participants?
[14:11] What does “OODA loop” mean?
[15:23] To what extent do you include the group in your thought process about what is happening in the room?
[16:29] It seems to me as if tensions are good, but emotions disturb. How do you deal with situations that become emotional?
[17:32] How did you deal with the situation you described when a participant started crying?
[19:35] What is the difference between a “normal” and an “intelligent” organization?
[20:55] Do you believe in group decision making?
[25:13] Do you believe that every team can become a “red team” or at least one where team members challenge each other in a supportive way?
[27:10] Do I understand you correctly that the group would also need time to develop a specific vocabulary/ lingo to align
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If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy.
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