workshops work Podcast
This is a podcast about facilitation: the practice of creating conditions for people to think better together.
Whether you’re leading strategy, navigating change or developing leaders, the quality of your conversations shapes the quality of your decisions.
Hosted by Dr Myriam Hadnes, behavioural economist, facilitator and founder of workshops.work, each episode explores the human dynamics of working together: how psychological safety is built, why some conversations lead to action while others stall, how leaders foster genuine participation, and what behavioural science can teach us about collaboration. Alongside these conversations, Dr Hadnes shares reflections from her own client work, offering practical insights from the realities of designing and facilitating workshops in organisations.
Recognised as the facilitation community’s most-recommended podcast in SessionLab’s State of Facilitation reports from 2024 to 2026, the show has grown into an archive of more than 350 conversations spanning the craft, the inner work, and the unexpected edges of facilitation. Whether you’re a facilitator, leader, consultant or L&D professional, you'll come away with sharper questions and a few ideas worth borrowing.
workshops work Podcast
212 - Why Conflict is a Gift: The Inner Journey of a Skilled Facilitator with Sarah Norton & Steve Ray
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Conflict in workshops is common, but how many of us seek to avoid it instead of embracing it?
It’s understandable, and dare I say natural, to do so, but as Sarah Norton and Steve Ray explain in this episode, conflict is a growth opportunity. The journey through conflict can be uncomfortable, but the destination beyond it is one of radical difference.
Sarah and Steve have trained countless facilitators in the art of conflict facilitation — not ‘management’ or ‘resolution’, but precisely ‘facilitation’ — and share their key takeaways, common realisations, and secrets to success in this episode.
Find out about:
- How to use conflict as a growth opportunity and why it’s important to do so
- What work facilitators shall do to prevent themselves being triggered in conflicts
- Why well-facilitated conflict can be so powerful — and what can happen when it isn’’t facilitated
- Why a focus on inner work will serve facilitators better than learning more tools or methods
- How to create coherent and memorable principle statements for yourself
- Why facilitators are in the room to protect the space, rather than direct it
- How and why Sarah and Steve train facilitators to be consciously incompetent
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Links
Connect to Sarah and Steve:
Sarah on LinkedIn
Steve on LinkedIn
Any thoughts? Share them with us!
👉 Are you looking for the Unprofessionalism podcast? https://unprofessionalism.buzzsprout.com/ 👈
