The excellence and culture of team work amazed me. I remember taking it all in but not because they had just the perfect amount of that crunchy ice I loved , napkins AND the famous Chick-fil-A sauce. It was the experience of service and the details that typically gets missed when my van is full of hungry teenagers.
As I pulled away my business brain started to wonder. Who was the mastermind behind the experience I just received and what was the secret sauce in creating a culture that is unforgettable. Today I will share with you that secret sauce this top CEO crafted and how I took these ingredients and business principles of recruiting top team and leading my own business of excellence.
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