How long does it takes your credit union to respond to a mortgage application with a verdict? Anything longer than 10 minutes just may be too long. Are you still in the game?
At Filene, Erin Coleman, senior impact director, mulls just that kind of question as she hunts for ways for credit unions to stay competitive in a landscape that is ever more perilous.
She also discusses the need for credit unions to involve more young people - as members, sure, but also as employees and as volunteers, even board members.
Then there's the question of how far in the future you are thinking. A year or two isn't good enough. Can you think five years out? Ten? Okay, what impacts do you think autonomous cars will have on credit unions - and know they are coming and they will impact you. Are you ready? Coleman talks about exactly that question here.
This is a wide ranging podcast but it just may help light a path to a successful tomorrow. Listen up!