The Heavy Duty Parts Report
In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.
The Heavy Duty Parts Report
Latest Episodes
How to Promote High Performing People in Your Heavy-Duty Parts and Service Company
Episode 374: In this episode of The Heavy Duty Parts Report, Jamie and Jennifer Irvine discuss the challenges and opportunities of promoting employees from within a heavy-duty repair business. Jamie emphasizes that strong per...
Shotgun Repairs: Why Technicians Guess and Customers Pay
Episode 373: In this episode of The Heavy Duty Parts Report, Jamie Irvine and co-host Jennifer Irvine explore the problem of shotgun repairs—when technicians replace multiple parts based on assumptions rather than identifying the true ro...
The Numbers Every Repair Shop Should Be Tracking
Episode 372: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Josh Ross, CEO of Truck Genius, about how repair shops can turn operational data into profit. Josh explains how Truck Genius helps sho...
Scaling a Heavy-Duty Parts Business in 2026
Episode 371: In this episode, Paul Kunz of Precision Fleet Maintenance discusses his journey from running a side service truck to building a full-scale heavy-duty repair, shop, and parts distribution business driven by a desire to suppor...
Stop the Leak: How Heavy-Duty Shops Can Turn Missed Leads into Revenue
Episode 370: In this episode of The Heavy Duty Parts Report, host Jamie Irvine and guest Jason Kramer from Cultivize, discuss how heavy-duty repair shops, fleets, and service providers can dramatically improve revenue by eliminating “lea...