CHURN FM
Andrew Michael
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
E255 | Navigating Growth and Retention: Lessons from PostHog’s CEO, James HawkinsJuly 24, 2024
E254 | Reactivation Tactics: Transforming Cancellations into Customer Retention Opportunities with Baird HallJuly 17, 2024
E253 | Optimising Positioning, Messaging, and Buyer Enablement to Drive Customer Success with Jason OakleyJuly 10, 2024
E252 | Preventing Team Churn: Leadership Tactics for Retaining Talent with Mr JoeJuly 03, 2024
E251 | Pricing & Packaging for Long-Term Customer Retention with Mark StivingJune 26, 2024
E250 | How Disco Boosted Virality by Switching Activation Channels with Justin VandeheyJune 19, 2024
E249 | Optimizing User Acquisition for Long-Term Retention with Planable's CMO, Miruna DragomirJune 12, 2024
E248 | How Anti-Retention Metrics and Next Best Actions Boost Retention with Martin GontoJune 05, 2024
E247 | Mastering Mobile Retention: Insights from SoundCloud and VSCO with Andy Carvell from PhitureMay 29, 2024
E246 | Optimizing Cancellation Flows to Reduce Churn: Unbounce’s Approach with Tamara GrominskyMay 22, 2024
E245 | Shaping Customer Discovery During Active Vs Passive Looking Phases with Ryan SingerMay 15, 2024
E244 | Enhancing Product and Customer Success Alignment to Deliver Customer Value with PagerDuty's VP of CS, Heather BrownMay 08, 2024
E243 | Mitigating the Impact of Customer Champion Turnover with Customer.io's VP of Customer Experience, Natalie Onions May 01, 2024
E242 | Navigating the Challenges of Product Management in Horizontal Products with Softr's Austin YangApril 24, 2024
E241 | Crafting Your Homepage to Increase Conversions and Boost Customer Retention with Rob and Anthony of Fletch PMMApril 17, 2024
E240 | Embracing a Generalist Mindset and Flexibility in Career Growth: Céline Daley’s Journey to VP of Customer at DeepLApril 10, 2024
E239 | Closing the Feedback Loop: Cycle's Journey to Boost Customer RetentionApril 03, 2024
E238 | Preventing Churn Through Strategic Objection Handling with Vendr's Lizzy RosenMarch 27, 2024
E237 | Pivoting Strategies Amidst Rapid Expansion scaling Retention.com to $20M+ ARR with Adam RobinsonMarch 20, 2024
E236 | From HelloFresh to Hotjar: Dissecting B2B vs. B2C Retention Strategies with Hotjar's CEO, Mohannad AliMarch 13, 2024
E235 | The Lifecycle of Loyalty: Tackling Churn at Critical Stages in the User Journey with Active Campaign's Casey HillMarch 06, 2024
E234 | 6 Key User Onboarding Strategies Learned from HubSpot and Wistia with Andrew CaplandFebruary 28, 2024
E233 | Continuous Discovery as a Tool for Product-Market Fit and Churn Reduction with Teresa TorresFebruary 21, 2024
E232 | Transforming CS to Drive Sales and Secure Retention in an Economic Downturn with Mixmax's VP of Success, Elliot KohtzFebruary 14, 2024
E231 | Unlocking Growth: Sofia Quintero's Insights on Product Innovation and Market FitFebruary 07, 2024
