IYH 110 Part 2 of 2: Headlines, Hot Topics & Noise – Industry Disruption, Industry Distraction, or Industry Direction…with Nick Bailey and Matt van Winkle

Today’s episode is unique because I have two guests with completely different backgrounds and experiences, and both are very influential none the less.   Because this interview was quite long, I did break it up into Part 1 & Part 2!  Enjoy J

Matt van Winkle is the CEO of RE/MAX Northwest with 10 offices, almost 400 agents and support staff, and $2.5 billion in sales. RE/MAX Northwest was founded to address the shortcomings of the current real estate brokerage model.  As a result, he has built RE/MAX Northwest into the #1 RE/MAX in Washington State and is also a consultant and coach for brokers and brokerage owners across the country. His strategy? Work Hard. Be Nice.® 

Nick Bailey rejoined RE/MAX as Chief Customer Officer in September 2019 where he oversees all support services provided by RE/MAX LLC to its expansive network of franchisees and Affiliates.  He also is responsible for driving the network’s business growth, professional development and engagement.  Nick’s experience includes being a Sr. Vice President at Market Leader, a Vice President at Trulia/Zillow and, most recently, the President and CEO of Century 21.  

Our topics include: 

-       Buffini’s 2019 Mid-Year Review (The changes to come and the reduction in # of brokerages)

-       iBuyers / Zillow Instant Offers / OfferPad / Open Door

-       NW MLS/Redfin Commission Publication and DOJ Inquiry 

-       Coming Soon/Exempt Listings/Pocket Listings 

-       Teams vs. Brokerages & Tech!

-       The Customer Experience Focus: How it impacts Marketing, Transactions, and Relationships & The Digital Age of Video & Social Media

Bonus Topics:

-       Part 1: Market Status: Any Downturn Predictions???

-       Part 2: Your Final Words of Advice to the Audience!

Links Mentioned:

iBuyer Stats

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So...You Think You Want to Be A Real Estate Agent by Kendall E. Bonner, Ann Carlson, & Teresa Rogers

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 Kendall