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The Art of LiveOps
The Art of LiveOps podcast provides an in-depth perspective on modern game development and shares stories behind some of the most successful LiveOps strategies. Join our hosts, Crystin Cox and James Gwertzman, as they interview a variety of game development professionals in the industry about their personal experiences creating and operating LiveOps games.
Episodes
48 episodes
Satisfying Your Players w/David Nisshagen, Mojang
David Nisshagen is an executive producer at Mojang Studio in Stockholm working on Minecraft Dungeons. He previously worked on other MMOs including Anarchy Online and Battlefield 3. He got his start as a video editor in the marketing industry wh...
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Season 3
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Episode 13
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42:14
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The Content Creator Perspective of LiveOps w/Austin Walker, Possibility Space
Austin Walker is the IP Director at Possibility Space. He was previously host of "Waypoint Radio" and he co-founded "Friends at the Table" (an actual play podcast). His work as a freelance writer in the video game journalism space has been feat...
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Season 3
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Episode 12
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59:08
Constraints Are Beautiful! w/ Terry Redfield, Niantic: The Art of LiveOps S3E11
Terry Redfield is the Creative Director of London for Niantic Games. She's was a founder in the mobile games space and a designer across many different LiveOps projects including Psychonauts, Dungeons & Dragons and Magic: The Gathering.&nbs...
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Season 3
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Episode 11
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39:44
Do Less and Do Less SMARTLY! w/ Oscar Clark: The Art of LiveOps S3E10
Oscar Clark is Chief Strategy Officer at Fundamentally Games where he helps game teams understand what LiveOps is and how to make LiveOps work for them. He has a long history in LiveOps dating back to the late 90s. He's worked for the online ga...
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Season 3
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Episode 10
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44:08
5 Guidelines for Effective Community Management w/ Bob Holtzman: The Art of LiveOps S3E9
Bob Holtzman is a consultant in the video game industry. He's worked with a variety of teams, including Riot Games, Kerbal Space Program, and Nexon doing communications, PR and community management. Bob joins Crystin to chat about t...
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Season 3
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Episode 9
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39:20
The Future of Cloud Gaming w/ Kim Swift: The Art of LiveOps S3E8
Kim Swift is Senior Director of Cloud Gaming at Xbox Game Studios Publishing. She is best known for her work on "Portal" with Valve. She has touched a lot of different technologies across the industry, having worked at Amazon, Twitch, E.A., Mot...
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Season 3
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Episode 8
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44:16
The Operational Side of LiveOps w/ Jason Girard: The Art of LiveOps S3E7
Jason Girard is the Director of Live Services and Technical Program Management at ProbablyMonsters, building the next generation of Live Operations from the ground up in a developer focused way. He's been in the games industry for over 10 years...
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Season 3
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Episode 7
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39:07
The Evolution of LiveOps in Mobile Games w/ Jill Braff: The Art of LiveOps S3E6
Jill Braff, GM of Integrations and Mobile Games at Microsoft, has a 25 year career in gaming and media. She's worked on early console games with Nintendo, Sega and Konami; helped build Glu mobile through the launch of the iPhone; and spent a de...
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Season 3
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Episode 6
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45:54
The Art of Being Transparent w/Justin Truman: The Art of LiveOps S3E5
As the general manager for Destiny 2, Justin Truman is responsible for the overall success and health of the Destiny product, business, and team. He spends his days helping to empower Bungie’s teams to make Destiny 2 ...
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Season 3
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Episode 5
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42:10
The Marketing Perspective of LiveOps w/Alex Hunnisett: The Art of LiveOps S3E4
Alex Hunnisett (@Blondagles) has been serving as Head of Live Service at Rare, supporting Sea of Thieves on its continued voyage into Live Operations. Having originally cut his teeth in digital and p...
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Season 3
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Episode 4
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48:58
Making Games on Roblox w/Chris Campbell: The Art of LiveOps S3E3
Chris Campbell is a principal designer at Supersocial Games and focuses on making games for the Roblox platform.Chris will enlighten us on a range of topics including his first job fielding player questions at Nintendo; the switch from p...
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Season 3
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Episode 3
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36:46
Designing for Online Games w/ Ben Jones: The Art of LiveOps S3E2
Ben Jones (@Bagelbeard) is a creative director at Zenimax Online Studios where he’s working to build an ambitious IP from scratch. Ben has been a key contributor in AAA game development for 20 years, working on several high-impact titles in a v...
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Season 3
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Episode 2
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37:23
How and Why Players Play Games w/ Troy Skinner: The Art of LiveOps S3E1
Troy Skinner is a researcher at Immersyve who studies both games and game designers to learn why people play video games and what keeps them engaged. He works with behavioral scientists and psychologists to operationalize these insights t...
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Season 3
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Episode 1
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44:49
Welcome to Season 3 of the Art of LiveOps!
Crystin Cox and James Gwertzman are back again for Season 3 of the Art of LiveOps podcast. Listen in to see what’s in store for this season. New episodes will be posted every Tuesday starting April 26th, 2022.
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Season 3
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Episode 0
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2:28
There’s No Business Like Game Business w/ Patrick McGrath: The Art of LiveOps S2E15
Who really runs the show these days at games studios? Today’s guest, Patrick McGrath, makes a solid case for the Product Leads and PMs who are thinking long-term and making sure the studio is making the right decisions for all the games, and al...
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Season 2
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Episode 15
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50:38
Cash In On Cultural Currency w/ Saumya Iyer: The Art of LiveOps S2E14
Ever wondered why certain games thrive in one cultural context and bomb in another? Saumya Iyer, a LiveOps expert helping mobile games thrive in India, is here to explain the incredible impact of a shared cultural context and sense of community...
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Season 2
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Episode 14
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49:36
Roll With It: Longevity Secrets of BINGO w/ Wouter Schrijvershof: The Art of LiveOps S2E13
GamePoint’s BINGO has been going strong for fifteen years and counting. How do they do it? Wouter Schrijvershof, a veteran Community Manager and now LiveOps Manager at GamePoint, is here to share some of the secrets of their longevity. Spoiler ...
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Season 2
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Episode 13
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48:48
Marketing Is Not a Dirty Word w/ Nick Clifford: The Art of LiveOps S2E12
What do you think of when you hear the word marketing? If it isn’t excellent storytelling and bringing communities together through trust and transparency, you may want to give today’s episode a listen. Nick Clifford (@SuidmoX), Marketing Direc...
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49:22
Create Win-Win Scenarios w/ Bryan Mashinter: The Art of LiveOps S2E11
Bryan Mashinter, a true LiveOps expert, packs so much actionable wisdom into this episode it’s practically bursting at the seams. Listen to learn why you should be focused on creating win-win scenarios, why you need more content than you think ...
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Season 2
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Episode 11
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49:57
Empowering Collaborative Creators w/ Jay Jodway: The Art of LiveOps S2E10
When you think about the top game platforms in the world, though Roblox may not immediately spring to mind, it should. With over 15 million games and 150 million players, Roblox is ...
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Season 2
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Episode 10
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44:42
Tried and Tested Tactics - The Future of Games-as-a-Service w/ Ben Cousins: The Art of LiveOps S2E9
Today we are joined by Ben Cousins, an expert with 21 years experience in the Free-To-Play and Games-as-a-Service space. Listen as Ben offers a sneak preview into the future of games as services.
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Season 2
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Episode 9
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48:03
The LiveOps Console Commandments w/ Hamish Young: The Art of LiveOps S2E8
LiveOps isn’t just for mobile games and MMOs, it’s an essential part of the console design process as well, and has been for a very long time. Hamish Young, Sr. Technical Designer at Avalanche Studios, has been a producer and designer in the ga...
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Season 2
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Episode 8
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1:01:18
Ridiculous Ideas are Innovative Ideas w/ Brett Nowak: The Art of LiveOps S2E7
Are you nourishing innovation? Or are you killing creativity by shutting down out-there ideas? Brett Nowak, creator of Liquid and Grit, the leading product research company in mobile gaming, is here to inspire you to up-level your studio throug...
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Season 2
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Episode 7
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47:43
Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6
Today we’re talking with Rich Vogel, who coined the term “live operations” to let his team know they weren’t just doing “maintenance” any more, and who, in addition to writing the first Community Manager job description, discovered the secret t...
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Season 2
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Episode 6
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57:35
The Story of Game Narrative w/ Tom Abernathy: The Art of LiveOps S2E5
Game narrative is far more than just words and cinematic sequences. In this week’s episode, award-winning narrative director Tom Abernathy lays out for us how narrative functions within games, and why it’s so much more important, and omnipresen...
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Season 2
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Episode 5
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1:07:19