AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
Host Dan Turchin, PeopleReign CEO, explores how AI is changing the workplace. He interviews thought leaders and technologists from industry and academia who share their experiences and insights about artificial intelligence and what it means to be human in the era of AI-driven automation. Learn more about PeopleReign, the system of intelligence for IT and HR employee service: http://www.peoplereign.io.
AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics
347: Will AI Agents Redefine Automation? Balancing Autonomy and Guardrails with Bhaskar Roy, Chief of AI Products and Solutions at Workato
Bhaskar Roy is the Chief of AI Products & Solutions at Workato, the workflow automation leader with more than 11,000 customers and a $5.7 billion valuation. He has been with the company for nearly 11 years, previously serving as CMO. A serial head of products, Bhaskar co-founded Qik, which was acquired by Skype in 2011 for $150 million and later by Microsoft for $8.5 billion, and later held leadership roles at Playphone. He holds a Bachelor’s degree in Computer Science from the Birla Institute of Technology in Mesra, India.
In this conversation, we discuss:
- Bhaskar’s journey from co-founding Qik to leading AI products at Workato, and why a lightbulb moment convinced him to pivot from marketing back to product innovation
- What Bhaskar learned from building products that scale globally and how those lessons shape his view on AI’s real-world impact
- Why Bhaskar sees AI agents as the next leap beyond low-code automation and how they orchestrate complex business processes
- The balance between deterministic workflows and AI’s reasoning capabilities, and how to maintain human oversight
- How enterprises can move beyond AI experiments at the fringes to transformative use cases that deliver measurable ROI
- The cultural shift required to embrace AI in the workplace, from reducing fear of automation to unlocking new opportunities for employees
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