Today we explore how to understand the global internet, WAN & LAN environments which is paramount for any pre-sales engineer. While we understand IP subnetting, DHCP, routing and switching is not always glamourous it is necessary. :-)
All Cloud workloads require the internet and possessing the knowledge to understand Layer 1-3 within the OSI model will propel you deeper with customers. Why? If your SaaS applications are slowly converging, how would you troubleshoot or begin to figure out a solution? What if you provided branch location solutions and you didn't understand the limitation of a hub plugged in for users? Well, hopefully, a hub isn't in-line however you'd be surprised as Sales Engineers what blinky things we find!
VPNs, packet analyzing, DNS and more are some great topics to learn in the CCNA curriculum.
Links:
CCNA Certification: https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/associate/ccna-routing-switching.html
About the Host, Gary Sloper
For 20 Years, Gary Sloper has led high-performing Tech Sales Engineering and Customer Success teams Globally. Growing up as a programmer and eventually a Sales Engineer, he explores the scrappy environments people in these roles face and the fun they have. After years of being nudged by his colleagues to come speak to the masses about the inner workings of supporting customers in fast-moving Tech, it's now here for all to listen and interact. Please join future topics!
Connect, chat and interact with Gary on Linkedin: https://www.linkedin.com/in/gsloper/ or email: solutions4customers@gmail.com