Season 2 is finally here!
On this episode, we invited Paul McBratney, Senior Solution Engineer with Alert Logic based in Atlanta to join the show. Paul brings a wealth of knowledge and background on the role of a PreSales Engineer, Problem Solver and Story Teller.
Paul is a bi-lingual SE who discusses how getting your teeth cut early into areas such as physical devices (taking apart and rebuilding servers for example), troubleshooting and more helped him early on. He walks through the conversation about how to methodically work with customers but also set the right expectations and the value of “no” when needed. His organization at Alert Logic was founded in 2002 and has a slew of offerings including their SIEMless Threat Management portfolio providing security, compliance and more Globally. Let’s dig into the conversation with Paul.
Paul McBratney: https://www.linkedin.com/in/paulmcbratney/
Alert Logic: www.alertlogic.com
About the Host, Gary Sloper
For 20 Years, Gary Sloper has led high-performing Tech Sales Engineering and Customer Success teams Globally. Growing up as a programmer and eventually a Sales Engineer, he explores the scrappy environments people in these roles face and the fun they have. After years of being nudged by his colleagues to come speak to the masses about the inner workings of supporting customers in fast-moving Tech, it's now here for all to listen and interact with. Please join future topics!
Connect, chat and interact with Gary on
Linkedin: https://www.linkedin.com/company/solutions-for-customers-podcast
or www.SolutionsForCustomers.com