SimpleBiz360™ Podcast
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.
SimpleBiz360™ Podcast
Latest Episodes
How can we monetize business irritations? OMOQ #165
This can be a fun, simple and productive exercise. Start by asking yourself for the top three things that irritate you when you purchase something? Then, hunt within your own company to see if these pain points exist within your operational str...
Imagine explaining your price once, but never apologizing for quality? OMOQ #164
Design well. Manufacture to exceed expectations. Take no shortcuts. Audit properly. Audit regularly. Be the customer. Constantly improve. Imagine if you were to run your company with these seven principals? The result could be a premium price t...
What if blame-shifting was replaced by ownership? OMOQ #163
Do you want to deliver a pleasant surprise to your customers? Do you want to look fresh and exciting to customers? If so, all you have to do is take ownership of you actions, and retire the societal trend of blame-shifting. Novel. Humble. Endea...
Are you assuming customer trust, or are you earning it? OMOQ #162
Many companies put the cart before the horse by expecting customers to trust them first, rather than earning trust through action. Has your company inverted the trust relationship? Repeat and referral business grows for companies that consisten...
Do you explain the benefits to your customers? OMOQ #161
We live in a feature driven product world. Buttons, modes, settings and codes accompany so many products we buy. But what benefits do all these features serve? If you are not in the habit of explaining what the features do for customers, now wo...
