Practice Ally Podcast
Practice Ally gives you tangible and tactical advice from people in and out of the dental industry to help every member of the dental team. The host, Ashley Sousa, has spent 11 years in the dental industry and has worked in and with many different positions in the office. She has helped dentists not only change their offices, revenue and teams, but also change their lives. The goal of this podcast is to empower all members of dental teams to pursue growth and give the best version of themselves to their patients every day.
Practice Ally Podcast
How to deal with "ANGRY" patients and ALL things Emotional Intelligence with Amie Folkman
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Ashley Sousa
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Season 1
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Episode 3
In this episode our Emotional Intelligence Guru, Amie Folkman helps us dive into how we should deal with angry patients. Also we dive in how to deal with our own feelings. This episode is seriously going to help every single person out there in every situation!