Summary
Conflict within our organizations: we often don't really want to face them, but they are very much there. The result? Plenty of passive aggression to go around.
What are the implications of such forms of conflict avoidance?
In other NGOs on the other hand -- especially in the last few years it seems -- internal strife has come out into the open - sometimes spilling into the media in an unwanted fashion.
On another note: is interest-based problem-solving still a helpful approach to conflict management skill building, or not?
In this NGO Soul+Strategy podcast episode, I interview Daniel Genberg, one of the foremost consultants on NGO governance matters, on how conflict mediation can come to the rescue when nonprofits deal with internal strife.
Daniel's Bio:
We discuss:
Quotes
"Conflict mediation is not so much about getting out of conflict but about restoring relationships, listening skills, and learning and understanding how a situation looks like from the other side"
Resources:
Morrow Sodali (former name Nestor Advisors)
Center for Effective Dispute Resolution
CIVICUS Essay Tosca on NGO sector scandals about abuse of power and the role of cultural issues
SSIR: The Upside of Conflict, with Joseph McMahon, Allen Fowler and Elizabeth Field
&nbs
Summary
Conflict within our organizations: we often don't really want to face them, but they are very much there. The result? Plenty of passive aggression to go around.
What are the implications of such forms of conflict avoidance?
In other NGOs on the other hand -- especially in the last few years it seems -- internal strife has come out into the open - sometimes spilling into the media in an unwanted fashion.
On another note: is interest-based problem-solving still a helpful approach to conflict management skill building, or not?
In this NGO Soul+Strategy podcast episode, I interview Daniel Genberg, one of the foremost consultants on NGO governance matters, on how conflict mediation can come to the rescue when nonprofits deal with internal strife.
Daniel's Bio:
We discuss:
Quotes
"Conflict mediation is not so much about getting out of conflict but about restoring relationships, listening skills, and learning and understanding how a situation looks like from the other side"
Resources:
Morrow Sodali (former name Nestor Advisors)
Center for Effective Dispute Resolution
CIVICUS Essay Tosca on NGO sector scandals about abuse of power and the role of cultural issues
SSIR: The Upside of Conflict, with Joseph McMahon, Allen Fowler and Elizabeth Field
&nbs