The Derm Vet Podcast
Tune in to make veterinary dermatology more fun than frustrating! This podcast features Dr. Ashley Bourgeois, DVM, Dip ACVD sharing practical tips on dermatologic workups you can bring to clinical practice right away. Also, stories about navigating the messy (yet beautiful) journey of being a vet mom while building a career you love.
The Derm Vet Podcast
25. 5 tips to set client expectations
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Ashley Bourgeois, DVM, Dip ACVD
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Season 1
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Episode 25
Down & Dirty Derm! Today's topic... 5 tips to help set your client expectations when dealing with chronic allergies. To starting the conversation about allergies, getting owners to actually use flea control, and calming angry clients when another ear infection happens... these are quick tips that can help client communication be more effective.
1. Plant the seed
2. Be proactive about flares
3. Empathize and relate
4. Do what is possible
5. Relate it to humans