The Business & Pleasure of Flowers

Valentine's Day Marketing and More

January 19, 2021
The Business & Pleasure of Flowers
Valentine's Day Marketing and More
Show Notes Transcript

Episode 056: Vonda and Lori share some great info for Valentine's Day this year. No doubt, it's going to be different, just like everything else, but what's the pulse of flower shop owners? Join the duo as they share ideas and insight from Flower Clique members about  subjects from dealing with less employees to how you can creatively market yourself this year. You won't want to miss the "all in" marketing idea :-)

The Business and Pleasure of Flowers

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Speaker 1:

[inaudible]

Speaker 2:

Everyone's got beans for Valentine's day. And remember our audience was only florists. So when we say everyone, we're only talking about the retail florists, we're not talking about any other industry.

Speaker 1:

[inaudible] welcome to the business and pleasure of flowers. We're your hosts, Fonda fever and Laurie Wilson. And we believe that

Speaker 2:

Business and fun are a perfect combination.

Speaker 1:

Kind of like us, Wanda. Hey, miss Lori.

Speaker 2:

How's it going today? It's going really well. The sun is out, so I'm happy. I'm very happy about that. I am just sitting here. I don't know why this has nothing to do with flowers or business, but it does give me pleasure. So I feel like it's going to incorporate very well into, okay. So on my desk and it's been here since Christmas day. Well, the box I was looking over at it today and it makes me smile because one of my Christmas presents from my wonderful husband who I truly mean that is this floating thing. I don't know the word then in your swimming pool at night and you turn it on and it lights up your pool. Like all of you it's Bluetooth. You can have played music. You know, it's like this whole cool thing. So now keep in mind his gift to me. So here's the issue. First of all, we're all quarantined. We don't have people over anymore. That's the second issue or problem. We don't swim at night. Like we don't go out in the pool. So it's pretty and it's fun. But every once in a while, I'll see him go out there at night and he'll put it in the pool and just watch it. I couldn't really see putting that in the pool. Yeah. We have a beautiful little glass of wine and watcher. That's true because it gets dark so early. It does, but it makes me laugh. And I keep the box on my desk because it makes me kind of giggle, like what a strange gift to be given to me. Like it wasn't even on my list. It was a gift to himself that he wrapped so excited. But anyway, it is funny and it makes me smile and sometimes I'll get out there. Then he'll come in and say, Hey, come look at this and we'll come out and we just look, it's the youthfulness. I'm like, well, that's something, it's something that's right. It gives me joy gives me pleasure. So it's just celebrating the little things. So speaking of business and pleasure of flowers, Vonda. Yes. As we've been talking the last couple of times, we've gone through a whole year of this chatting back and forth business on a recorder. Right. Right. And we just realized this week, when we were talking through it and we like looked on iTunes, we looked on where we are. Our podcast is held and we learned something. At least I learned something, didn't you? It took us. It's surprising. Actually. It was. So I was asking you where our bio was on our podcast. Cause when I click it, it goes to just all the episodes. But there's no bio. And I was asking you, how do people know what it's about? But what we learned is if you've subscribed a podcast, you don't see their bio anymore. No.

Speaker 3:

You just see the episodes in the show notes.

Speaker 2:

Yeah. Which I don't know why that happens, but it does. Maybe they just assume, well, you already know what it is. You don't need to know that again. But we wanted to go over our little mission statement

Speaker 3:

We did because you have to reflect back and say, did we complete our goal of what it was in the podcast when we started? So we went back to look at that and I think we're on there. Laurie says mandola fever and Lori Wilson. So we did that.

Speaker 2:

Yeah.

Speaker 3:

Enforces to share advice, insider knowledge and fun tips on everything floral so far. So good.

Speaker 2:

We're check. Yes. Okay. Everyone

Speaker 3:

Loves flowers, but the floral business comes with some challenges that sometimes makes you forget about the rewards in this fun and informative podcast. Vonda's extensive floral knowledge and experience. Along with Laurie's teaching life and sales training expertise, you will learn what's trending in the industry and what the flower shop of the future might look like. In addition, they'll discuss on how to overcome obstacles from in-store and online sales to how to build a great customer service team. And then our final statement discover how to bit of knowledge and one small change in your mindset can take you to new levels in your life in business.

Speaker 2:

And of course it subscribe. So you can put the pleasure back into your life and go back to loving flowers and what you do even more. Right. We went back and we read this yesterday and because we wanted to make sure it was still relevant, right. Not only did we achieve that, but is there something we changed? Because again, we, we created that at the very beginning and pre pandemic, right. Mean I think it's, I think it holds, I think we're good for another year with this paragraph. Yeah,

Speaker 3:

I do too. You know, it's interesting because like you said, with the pandemic, we discussed how to overcome obstacles, obstacles. There would be. Yeah,

Speaker 2:

No, we not only did we not know what they were, we had no experience in. Oh yeah. I've been there, done that before you do it. So, um, we kind of all went through that part together and we still are, but we had our shop talk, you know, our monthly get together with our flower click members, which is, you know, my favorite day of the month. It is love. Love me some shop talk for those of you listening and are not members. It is a meeting, a zoom meeting where once a month, our flower click members can log into zoom meeting with Vonda and I, and we're all on camera and we have two different sessions. There's an afternoon one, or our favorite is the evening one because it's happy hour. And we just talk about the industry and what they're struggling with. If you can visualize I'll, I'll pull up like a whiteboard, a virtual whiteboard and say, okay, who has questions? Right? When somebody both already emailed me questions, but usually they've got a lot more when they come. And so we list all those questions and we try to tackle every one of them that we can with the time that we have set up, they were really good, really good this week, a lot of attendees and the majority of it was about Valentine's day preparation, you know, concerns. So we thought you and I thought, it'd be great to list the most discussed questions we had because we had way too many questions. We can do that today. So we thought we would bring that to you. We can't give you guys the recording of our zoom meeting because we don't record them. They're not, they're not to be sent around, but what we can do is pull the top four most frequently asked clicker questions.

Speaker 3:

Yes. And that was one of our new questions that we were going to talk about each week was current events or what's the most trending with the flower clicks. So this session is totally devoted to that,

Speaker 2:

Right. Instead of just doing one every week, come on, we're going to do four. So let's, let's go ahead and get started. I'm going to say question number one, and then you can talk about what the consensus was. Okay. Okay. So number one was what's everyone's gut feeling for Valentine's day. And remember our audience was only florist. So when we say everyone, we're only talking about the retail florists, we're not talking about any other index,

Speaker 3:

Right. And everyone's gut feeling was it's going to be a good holiday. It really was. I mean, talking about how there's no offices open or very few, so office is not a big deal, which a Sunday would usually be a really down holiday because of that. And people were going out to eat. They were going to be away for the weekends. Nobody's doing that anymore. I mean, there's very little travel, very little going out to eat. You know, they're doing Uber eats and or cooking at home. So flowers are a perfect gift for the holiday. And that's what they were telling you.

Speaker 2:

Yes. Yeah. I don't think in either session, there was one person on there that thought it's not going to be busy. I think they're feeling like it's going to be around to have mother's day last year. Right. You know that they're going to be more prepared this year.

Speaker 3:

I think so. And we talked about how last year it was on a Saturday, it should be at least as busy as what it was on the Saturday or so because people are at home. So business owners or with us order what you did last year and maybe a little bit more.

Speaker 2:

Exactly. Exactly. So, okay. So that led into the most discussed question of reassure. Those was Valentine day marketing ideas who has some new ones who had some old ones that they do all the time. And they really work. I loved this question and I took lots of notes in it because it were great ideas

Speaker 3:

And people were so excited about sharing their ideas. They were so excited sharing.

Speaker 2:

And some of the ideas we have promised that they're going to keep them internal, but a lot of them w we can just give the general theme to everyone because I want everybody to have a leg up this year deserves. So one of the coolest ideas I think is from our friend, Denise, that owns flower gallery, Indiana, Pennsylvania town of Indiana, the state of Pennsylvania. So it's not a huge town, but this will tell you, I mean, she not only does flowers, but she's also an amazing balloon artist. You know, we've had her do lives for us before, because she just is so talented. Anyway, she is doing a really great promotion for Valentine's day. And she gave me permission to share what she's doing. She has partnered four or five local businesses in her community. Okay. She's partnered with, uh, a restaurant like a higher end pizza restaurant that is really nice. A jewelry store, a local jewelry store, a massage place, and a entrepreneur that does a chocolate covered strawberries, that four and a nail salon and a nail salon. Yes, yes, yes. So five plus her. So that's six, but I will tell you, she has, she has different levels of packages. So her first one is like called the Queen's gift, which I left because you know, right now that Netflix show curtain, everybody's watching it. And it's about the queen and the Duchess and the, you know, all of that kind of thing. And I asked her when she was telling me, I said, is this because of Richard tendencies or loving? She goes, yes. So anyway, she has different levels. So you can buy the big one that's for the queen and then smaller, when is princess, and then the other one is Duchess. So she just asked all of these places, Hey, do you want to collaborate with me? And we do this. And each one of the places, except for, I don't think the jewelry store is, but they're giving her a certain percentage. Like they gave her, these certain necklaces said, however, many you sell, you get a certain percentage of those, which she's like, that's my, so she was really smart going in. She said, either we can partner together. Also yours, you advertise my stuff, I'll advertise yours. Or if you want to give me some stuff, you give me a cut off of it. So whichever one,

Speaker 3:

Some of them were choosing just to advertise as well.

Speaker 2:

Restaurant is the restaurant is like all in, and they're they're liking is because they are doing reservations. And so if let's say a husband or wife, I guess, but if a husband is, has a reservation for his wife for dinner, when you get there, everything will already be there. So Denise will deliver all of that stuff again with a gift card for the massage, she'll do all the delivery because that's what florists are good at these other places. Not so much. So I just loved it. I loved that. It's kind of that go bigger, go home. Right? She didn't just do one.

Speaker 3:

What I think is interesting also is that's not a really big town. I just looked it up and it's like 13,000 people, right? It's not like, they're like, Oh, have a big city. I can bring this in. I have a great market, had a great market, but she has created those, trying to expand it with all the vendors, bringing it in and in shopping local. I think it's just what a great idea.

Speaker 2:

Yeah, he did. And one other thing she did prior, she just now started like doing her Valentine's day packages, our Facebook page. I was talking to her yesterday about running them as an ad. But what she did prior is genius. I didn't know this was a thing, but it's like national adoptive grandparents month or something she partnered with with some of their assisted living places. Okay. She started advertising in her town to adopt a grandparent at this nursing home. The goal is like there's 30 people in the nursing home for a donation of$20. Her goal is to create the most adorable little balloon people. They're so stinking cute. And she's going to deliver them to the nursing home door. The activities director is who she coordinated with. So be sure if you, this is something you're interested in, you want to connect with activities, director of all of these assisted living type places. They're going to do all of the delivery internally. It's not like she's going to, but she quickly went through the first nursing home for who, but here's the thing that's beautiful. Not only are these people going to be thrilled to receive something, the people that are buying are like, I've never heard of flower gallery, what a cool thing. They're potential customers for balance. Yeah. That's so cool. Great idea. Yeah. So she's just, she's doing so much good. And so when I called her yesterday, I said, do I have permission to say your name and your shop? And she was like, absolutely. Anyway, I think that's a great marketing idea. If you're in a place where you can partner with one or two local businesses, the jewelry store also, it does have like a sign for her because one of the things they can do, you know, engagements are always huge on Valentine's day. So she does this gigantic balloon with all these tiny little balloons in it. And then the rain they can put love. They can put stuff in all the tiny balloons, the woman. And so when she pops them all in one of them would be a ring. So sweet, very

Speaker 3:

Creative with her balloons, but also with her flowers.

Speaker 2:

Well, and I think my gosh, a lot of flower shops do balloons. You don't have to be like a balloon artist. You could come up with some cute little things to put inside a balloon with you on it. That was a marketing idea. I thought was really, really fun. Well, it's two

Speaker 3:

Of them. Really? Those are two great ideas.

Speaker 2:

Yes, yes. Yeah.

Speaker 3:

Then we just had a few marketing ideas for promoting early sales. You know, whether you're giving delivery at 50% off, or you send along a box of chocolates at no charge, if they order early, those were just kind of like incentives to get something

Speaker 2:

We'll learn later. Right. Also one of our he's in a smaller town too. He has a promo where if a man was to call an order, something to be sent to as his wife and maybe his mother or sister or something, and it's pre-ordered, he only pays one delivery charge. Yeah. There you go. And again, you, I don't know if you can do that. If you're in a big, you know, if they're living on opposite sides of the earth, but I'm like, I think that's a nice little, little thing. The key is the pre pre-selling pre-selling pre calling, going back to those customers that purchase last year, reminding them Valentine's day is coming up. We got a lot of cool stuff. Right?

Speaker 3:

Well, that one would be really easy to sell though. Think about someone called and they said, I want to send flowers to so-and-so and you're like, finish the order and say, Hey, you know what? We do have a great deal going right now. If you send it somewhere else, I don't have to charge you a delivery charge for somebody else. It's like, Oh, well maybe who else do I need? Yeah.

Speaker 2:

Yeah. What about your daughter? Or, you know, down the street in the apartment or what about your mom? So anyway, little things like that, that aren't going to be real costly for the business owner, but the customer feels like, Oh, I'm getting a deal.

Speaker 3:

Right? Exactly. As you always say, it's perceived value. It's the perceived value. And next week we actually will be talking with Jerome Raska who is doing a Teleflora program. He has a Teleflora education specialist and also an owner of a flower shop in Michigan. And he's going to be giving us some ideas as well for marketing. So that's going to be exciting,

Speaker 2:

Fun. I'm excited. The other one that we talked a lot about, and I even got a lot of emails afterwards about printing that does take a little bit of prep work it's marketing, but especially right now, it's such a good idea with the pandemic because some shops, you know, as we were talking yesterday, there's a lot of shops are like, well, we don't know. We really limit how many people come in store was making sure you know, what your, what your Valentine specials are and have at least three of them, you know, in a, a BSC or one, two, three, whatever, get those printed out in a big, at at least a half size poster board, very clear and concise font. What you want on there, how much it is, and either a number or the name of the, the ensemble, whatever you want. If you have a glass window in your store, have those up. So people can see and already be in their mind what, okay, that's what I want. So it makes it quicker. And then you can have them inside the store too. She even has like an eight and a half by 11 laminated

Speaker 3:

Just came to my mind is that there's a lot of shops who still do not want inside because of the risk. Right? They've turned their stores into where it's more of a design area. And very few people inside here, we have Sonic drive ups. And that's kind of when you said the laminated picture, advertise it, have him come to the door, you bring out the menu. Here's the five, you have them ready in the cooler order. Him, it's unlike little car hops,

Speaker 2:

You're in a warmer climate. And if you have a front area, you can set up a little table out there and have somebody working it, almost taking the order, going in, getting it and bringing it out. So the key is to give them a selection of your specials. But again, you have control over what it is they're going to buy

Speaker 3:

And you're going to premake those, your designers are going to premake them and they'll be in the cooler and you can just go number one and number three and number four, whatever the case is, you can have those all ready to go.

Speaker 2:

Speaking of cooler, didn't we have a question and I know it's not on here, but I think it's worth repeating. Someone was talking about how people typically don't want the pre-made bean in the cooler. They want to pick and choose at the bottom. Yeah. The consensus was remove all that. Don't them? That option. Yeah. We'll just take too much time. And I do believe people are a little less picky as far as what, what they want to get right now. I'm not saying everybody, but that is something I've heard over and over again. Since mother's day on, people are just happy that they have something in stock that they can create, you know, have ready for the customer. And the customer seems pretty happy about that.

Speaker 3:

And I think it's all in the approach. And I think we discussed that as well. It's like, Oh, the designers have just created this. This is number one, two, three. You have to be careful, you know? Yes, you do have the designs that you have pre-made but let the customer know that they've just completed those or they've just put them in the cooler. Right. So they would feel like it's more of a special,

Speaker 2:

I agree. A funny thing, I think is, you know, Christie dune and from Alice's country Rose, who she's in the state of Washington. And she was the one talking to us showing she's been doing those signs for three years now. Um, her daughter is a graphic designer, so she made them, I mean, she had easy, but a tip she gave that I think is so funny because it's so true. She said she and her daughter spent a lot of time coming up with cute names of each special of the ensemble, you know, and they put them up and her husband came in and he looked around and he's like, can you just put like number one, two, three, or four, most men are not going to come in and say, I want the princess grace of design, please. They're going to read that number two up there.

Speaker 3:

That's true. You have both right.

Speaker 2:

How both? Right? Because I would go to princess grace of Monaco. I want that one. Yeah. This was a big topic in our meeting was employees full-time and part-time, part-time always asking off or did not even really ask me, but just saying, Hey, I'm going to be off here, here and here. How do you combat that? Can you, do you have any kind of leg up as an owner?

Speaker 3:

Well, I think you will say as a part-time employee, you really don't. Right. But a couple of suggestions, you're guaranteeing them certain number of hours a week. So if they're guaranteed those hours, then they need to guarantee that they'll be there. So it's gotta be a agreement that yes, you're going to work 20 hours a week. This is your usual schedule. If you want off any of that time, you need to trade with somebody else who's part-time. So that was the way we managed it. It was like, we came up with a schedule. If you needed to defer from that schedule, you needed to switch with someone else, which is great in theory. But Theresa brought up that some of the employees are specialized in one thing over another needs to be challenging when they say, Hey, I want this off because now you're covered in a different area than the one that you would hope to. But I think bottom line, Lori, you just need to stress that you really want them there. And yeah, the importance of what they do, if a employee feels that they're very valued and what they do really contributes to the business, they're less likely perhaps theory.

Speaker 2:

Yeah, no, that's true. The funny thing about this question was in our meeting, again, we're all on camera too. You know, I'm trying to paint that picture for our people listening. When the person asks this question, I'm laughing. Cause every shop owner is like nodding their head. Yes, everybody. It's just the good and the bad, you know, of having part time. I think something you said though, is super smart. Again, going back to when you hire them the two weeks before Valentine's day, the week of mother's day, those aren't really high expectations.

Speaker 3:

It's like, those are blackout days. So no one is allowed to make any time off. If you're part-time this week, you will be full-time this week. Right? Those kind of things, the expectations.

Speaker 2:

Yeah. And those people that still randomly take off during those times, they're probably not your people to begin with. I'm not saying you fire them, but just know they're not into it. They're not real team player. Again, I, I use this example all the time. It's really no different. And my son working part-time at a restaurant during holidays, no one asks off Christmas Eve Valentine's day. All of those. Cause it's a high-end restaurant. You don't ask off. If it's something super important, you have to go a month before and meet with the manager and say, listen, my whole family's going to be out of town. We're all going, you know, and, and get it worked out that way. There's I guess, special, but they really don't give you much leeway there. So

Speaker 3:

It was a great question and really kind of goes into everyone's having problems with employees right now. Full-time part-time just finding employees. And that's kind of what some of them were saying is at least you have some employees that you're having a problem with. The biggest challenge right now is the employment, getting people who will work.

Speaker 2:

And I will say, and I honestly, wasn't going to say this, but it really is true. A lot of our members that have had this problem are hiring very green employees, but they're using our flower prep school to get them onboarded it's flower prep school because they don't have the time to even train them right now.

Speaker 3:

Right? Yeah. Our prep school is definitely the solution. And then, you know, we have up to plugin, one collect because with bundles into the website, it's like productivity is four times what it could be, right them by yourself.

Speaker 2:

They, they kind of go in hand in hand. Um, but the ones that are already flower click members are in one click. So they're, uh, they're jumping on the whole prep school because they don't want to do it.

Speaker 3:

They don't have time. They don't have energy

Speaker 2:

To show you every single thing. So anyway, all right. The last question we're going to talk about is there are shops that are struggling with the fear of what if they have to shut down Valentine's day or as some of our shops or talking about they've had a COVID scare run rampid through

Speaker 3:

Their staff.

Speaker 2:

So everyone had to quarantine, one of had been exposed. And so it just kind of was the trickle down effect. So we did talk a lot about what are the rules there and what are those kinds of things, but they're fearful. What if that happens about high-stakes

Speaker 3:

That's my maker. That is a big fear. Right? And so what you would suggest to your employees is that that 14 days, right? When we come to February 1st, please limit where you're going, because it's so important that we serve our customers and make them happy for Valentine's day. So I'm asking you to just really it so that when you come in here, we can all work together. Even though we're still social distancing, we're wearing masks, whatever the case is just first and foremost, be mindful of that. We did have a shop who said they had an employee who would not come in because they were fearful and they were, you know,

Speaker 2:

Yes, yes I get.

Speaker 3:

So she said, we actually had an agreement with her that she worked in her garage with a little work table in our garage. We brought her, the flowers, the driver came by and picked up the completed arrangements and took them out for delivery or brought back to the pool room. We tagged them and I thought, wow, that is really working with your employee and the employee working with you.

Speaker 2:

I loved it. I loved it too. The other thing I would say to my staff, when you're talking about, you know, we all need to serve our customers. The bottom line is if you have to shut down, because one of your staff members wasn't careful and got COVID, you can lose your business. They'll lose their job. Like it's to benefit, not just the customers, but your business. Like you can't afford to shut down for Valentine's day. No, you just can't you're you're exactly right. So having that meeting right. And let everybody know them ahead of time. Especially if you have new staff members right now, anyway, it was good. It was a really good shop talk. I loved it. And I got emails afterwards from people saying that was so much fun. You know, I know it's, it's hard to make time as a business owner to go into that. Think the people that do stop everything to go into these meetings with owners of flower shops from all over the United States, we even had our buddy Bob from in Hawaii, he was there. It's like therapy.

Speaker 3:

It's so nice to have like-minds all together. Everyone has at Holman goal of a flower shop and I'm trying to make money. I'm trying to operate a business and all the problems and questions go together and encouragement the encouragement for one another.

Speaker 2:

So awesome. Yeah. Yeah. When we started it, my goal was a safe space for flower shop owners. Remember? No employees are allowed in this meeting. It is only, that's a non-negotiable. And we do that for a reason because we might have questions about how do you deal with employees? Not like you're talking specifically about one bad employees, but as business owners, we sometimes need help anyway. So let's go, okay, you're going to ask me what is inspiring me right now. Well, it's the simple things. Fonda, you know, where I live is very lot of trees. Yes. And like your backyard, mine has a lot of trees. Like my pool is always shaded. Anyway, I have been on my husband at two. He can't cut trees down here without jumping through a lot of red tape. But because I like to go outside for like, you know, maybe eat my lunch out there and just feel the sunshine. And I can't cause everything's shaded. So yesterday there was a tree company across the street doing something and you know, that's how you do it. You just walk over and go when you're done, come on over. So they climbed up our trees and they trimmed all this stuff. Number one, I felt like when my son used to watch dump trucks, how excited I was watching this guy, literally swinging. Then I go back to start working and I hear Tarzan, like the Tarzan yell. I look over, he's doing it. His friends are laughing. I'm cracking up because, Oh my God worked for them. How

Speaker 3:

They just

Speaker 2:

Entertain me. And then I go in to check on my husband. Who's his office is at the front. He's not working either. He's staring out the window, watching them in the foot. We're just so entertained. But now I have sunshine in my backyard. I still have trees. So I'm not going to get in trouble, but they trend a lot of them. And I'm so excited today to go sit outside for about 15 minutes and just feel the sunshine firing me. That's what I'm really excited about. Well, that is exciting. You want to do the same thing? You love stuff like that.

Speaker 3:

Oh my gosh. I love that. I love to watch them.

Speaker 2:

Oh, and how they do it. Like, I'm their genius. How do they do this? And you have to be small to get up there and do all these things. They just they're like little monkeys. They just climbed right up there. And anyway, that's, what's inspiring me.

Speaker 3:

That's that's great. Well, what's inspiring me is actually my little Bella today. Yes. She's so funny. She had her little surgery and had to be fixed, you know, a week ago. And she is just like, she's feeling much, much better. And this is the hard part because we tell him Monday when we get her stitches out, we're not supposed to run or anything. And she has this little shirt on Lori. Cause I didn't want to put a cone on her. So she has her on and she wiggles when it gets herself out of it. Cause I'm thinking, well, why, you know, that's inspiring how you can somehow

Speaker 2:

Little bit legs.

Speaker 3:

Yeah. Sometimes it's just humor that inspires me. And she is just working hard to get herself out of that.

Speaker 2:

I think he is a determined little girl. She is what we would call a strong-willed child. A strong-willed

Speaker 3:

We were talking about our strong-willed puppies, how they're like two year

Speaker 2:

Olds. They are the first time she did it. She usually does it when you're not looking or when you're asleep, you got to sneak up. You, you need to take a video of it. And we get, we would post that. If I could get that, I would post that. Totally do that. So anyway. All right, well you have a good day, Ms. Vonda. And when listening, I hope you have a bright day.

Speaker 1:

Thank you sir.

Speaker 2:

So much for listening to our podcast. We hope you enjoyed spending time with us because we enjoy spending time with you. If you did make sure you hit that subscribe button or add the business and pleasure of flowers to your Google morning routine or your flash briefing on Alexa, we look forward to seeing next week. So please come back and join us and discover how a bit of knowledge and one small change in your mindset can take you to new levels in your life.

Speaker 1:

[inaudible].