Speaking of Service Podcast Artwork Image

Speaking of Service

PTC

Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
Barriers Faced When Scaling Digital Transformation in Field Service OrganizationsFebruary 21, 2024
Episode artwork
Three Themes Changing Field Service in 2024January 24, 2024
Episode artwork
Driving Service Value with Digital TransformationDecember 20, 2023
Episode artwork
The Role of Predictive Maintenance in Field Service OrganizationsNovember 29, 2023
Episode artwork
Is Field Service Organization Really at a Major Deflection Point?October 26, 2023
Episode artwork
Field Service Organization Contributes to Sustainability Efforts Long Before it was Cool!September 27, 2023
Episode artwork
Industrial Machinery for Packaging: Moving the Needle in the IoT Customer Journey and Business ModelAugust 30, 2023
Episode artwork
Howard Heppelmann's Perspective on PTC´s Commitment to the Service BusinessAugust 02, 2023
Episode artwork
Seven Keys to Improve Service with the IoTJuly 12, 2023
Episode artwork
The Current Stage and Future of Field ServiceJune 14, 2023
Episode artwork
Karl Storz Connected Medical Devices Software Service: Speed, Cybersecurity, and ComplianceMay 24, 2023
Episode artwork
Condition based Maintenance—What the Industrial Sector Can Learn from Military and DefenseApril 26, 2023
Episode artwork
Connected Service Strategy – how to start and speed to value!April 05, 2023
Episode artwork
It Takes a Village—Your Ecosystem is Key to Fast-time-to-ValueMarch 15, 2023
Episode artwork
Driving Customer Value and New Aftermarket Revenue from Data: Sani-Matic’s Journey About Digital Transformation in Manufacturing IndustryMarch 01, 2023
Episode artwork
Faster Time to Value for a Smart Connected Products StrategyFebruary 15, 2023
Episode artwork
Remote Service Management: The New Standard to Increase Customer SatisfactionJanuary 18, 2023
Episode artwork
All hands on deck – Why Data Quality is Everyone’s JobDecember 07, 2022
Episode artwork
Get It Right The First Time – Using Data To Make Service Calls Maximally EffectiveNovember 09, 2022
Episode artwork
Digital Transformation for Everyone: How Even Small Manufacturers Can Benefit from Digitally Transforming their OperationsOctober 26, 2022
Episode artwork
Value Engineering and the Economic Value of DataOctober 12, 2022
Episode artwork
Driving Health Outcomes with Connected DataSeptember 28, 2022
Episode artwork
Remote Service Without Losing Customer Engagement and the Human ExperienceSeptember 14, 2022
Episode artwork
Service is about putting data first at the point of impactAugust 31, 2022
Episode artwork
From data to Insights - an incremental approach to smart connected productsAugust 17, 2022
Episode artwork