Speaking of Service
Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
Speaking of Service
The State of Predictive Maintenance Programs - Value, Hype and Reality
Read the Service Council´s Research Insight on the Journey to Predictive Service
Predictive maintenance and service strategies are often cited as the reasons for implementing an IoT strategy, and industrial manufacturers are committing to using data and progressing to predictive strategies and analytic methodologies. However, execution has delivered mixed results with patchwork approaches in play.
John Carroll, CEO & Founder of the Service council speaks with Chris MacDonald about the state of market execution and adoption, whether predictive programs are meeting expectations, and how a proactive analytics journey can get back on track.
