Speaking of Service

Leading Successful Smart Connected Product Initiatives

August 03, 2022 PTC Season 2 Episode 3

Learn how to leverage your connected data and simultaneously apply three key methods of prediction to your service strategy

Implementing a successful smart connected product strategy has its own challenges and pitfalls. The good news, navigating those challenges with a well thought out strategy will be the key to success. 

Today, Chris MacDonald, head of AI & Analytics speaks with Anthony Moffa, Senior Director of smart connected products at PTC to discuss how to successfully navigate these hurdles at the beginning or during a transformation process and how to use lessons learned to improve performance and outcomes.

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